Can't publish

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  • Updated 8 months ago
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Haven't been able to publish since around 12/10/17. Installed google browser as recommended. Cleaned out file manager, whats the problem
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Chris6584

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Posted 8 months ago

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Drew N, Community Manager

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You are attempting to exceed the 25mb storage capacity of your account. I see there is a single pdf file of 12mb that is a big part of the problem. You can reduce the size of your files, or we can add 1gb of space for $2/month.
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Chris6584

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Thank you for pointing that file & its size out to me. Don't know why that file was so large. I had been cleaning other files, but not by their size, by not needing any longer. Will check size next time. Thank you again. Changes published after I deleted that file in file manager.
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Drew N, Community Manager

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You are welcome. If there were images embedded in the pdf, they may not have been reduced in size before saving. pdfs can get very large very easily.

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