Can't make updates

  • 0
  • 1
  • Problem
  • Updated 1 month ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Inactive Conversation

I can't make updates to the site. I'm trying to add pictures. Domain name is: reevesknives.com
Photo of Cliff3053

Cliff3053

  • 130 Points 100 badge 2x thumb
  • confused

Posted 1 month ago

  • 0
  • 1
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 12,016 Points 10k badge 2x thumb
Hello Cliff3053

I just went into your builder and tested uploading a picture. I was able to. Are you getting an error message? What browser are you using? I would suggest trying to upload directly into the file manager and let me know if you get an error message, what it says.
Photo of Cliff3053

Cliff3053

  • 130 Points 100 badge 2x thumb
I'm using Google Chrome. I'm not getting an error message. The updated pictures are showing up during the editing and are on the site, but when I execute Publish, it does not publish. 
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 12,016 Points 10k badge 2x thumb
It looks like your index page isn't published, and the current published content of your site is using 24.57/25MB available on your account. You are using all of the space you have available on your site. I would recommend going into the file manager and deleting any images or files you don't need to clear up space, or if you want I can add additional disk space for $2/month.
Photo of Cliff3053

Cliff3053

  • 130 Points 100 badge 2x thumb
I would like to add additional disc space for $2.00 per month
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 12,016 Points 10k badge 2x thumb
Ok, I can add that for you

You'll see a prorated charge of $1.74 tonight when our billing system runs and it will add $2/month on the account.
Photo of Cliff3053

Cliff3053

  • 130 Points 100 badge 2x thumb
Thanks, I love using Homestead.
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 12,016 Points 10k badge 2x thumb
I'm so glad to hear it!

This conversation is no longer open for comments or replies.