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I can't login for some reason.?
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420 Points
Posted 3 years ago
Todd H, Social Media Specialist
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20,824 Points
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420 Points
Still not working
Todd H, Social Media Specialist
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20,824 Points
What email are you specifically using to try to login with?
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420 Points
service@fastcleancarpetcare.com. I haven't tried any others as of yet.
Drew N, Alum
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262,816 Points
I am able to log in to the mail box. Are you receiving an error? Have you tried any of the others yet? Perhaps the change Todd made took a little while to propagate.
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420 Points
Still can't login. Im getting my mail via pop mail or whatever I just can't login to the round cube thing. Let me ask this, does round cube have anti spam tools otherwise I don't care if I can login. I'm getting a lot of spam at one of my email addresses.
Drew N, Alum
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262,816 Points
Yes. Roundcube has filters that can automatically remove messages that meet criteria that you set.
Are you able to still log in to Open Xchange? https://emailmg.homestead.com/ox6/ox.html
Are you able to still log in to Open Xchange? https://emailmg.homestead.com/ox6/ox.html
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420 Points
I was able to finally log in. Thanks for the assistance. If you have any tips for spam filters I would appreciate that.
Drew N, Alum
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262,816 Points
Don't try to filter based on the from address as they spoof that and change it often. If the messages look like they have a common phrase or something that you would not believe would be in a legitimate email, you can filter based on that.
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420 Points
I want to block all incoming emails from the .us domain. What is the best way to do that? I set it so that from shows .us then to reject it with the reply not accepting from .us just in case and then send it to junk not sure if there is a better way.
Drew N, Alum
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262,816 Points
You should be able to say From: contains (domain name), then Move to, Trash or other folder if you prefer.
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420 Points
Yes I did exactly that still some getting through from .us
Drew N, Alum
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262,816 Points
Did you leave them in the inbox? We can log in and take a look to see why that might happen. Please give use the subject of the email as well. If you already manually deleted them, please leave the next one or two in there and let us know.
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420 Points
ok thanks
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420 Points
6 new pieces of spam just this morning all from .us still coming through in my inbox
Todd H, Social Media Specialist
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20,824 Points
I viewed the source from the most recent emails with the .us emails, and they are being marked as spam now. The problem is that emails deliver at a rapid rate, and often times spam can be delivered to an inbox before our spam filter recognizes and catches them from delivering. What I did notice however, is some of these spam emails have an option to Unsubscribe at the bottom. I do recommend you look for these options to "Unsubscribe" as this usually can help reduce the amount of spam mail being delivered to the box.
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420 Points
My understanding clicking to unsubscribe is something you should not do.
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420 Points
Probably time for a new email addresss
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420 Points
I don't think round cube spam filters work very well. I blocked a specific sender (from) using the spam filter and got another one from the same sender today.
Drew N, Alum
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262,816 Points
This question is not related to the topic posted to.
Please reference the new conversation here: Email filters are not working
Please reference the new conversation here: Email filters are not working