Can't login

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  • Updated 4 days ago
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When I go to login it comes up with login failed and jumps to Roundcube. I want to edit my website. Any ideas?
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Posted 4 days ago

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Elyzabeth , Official Rep

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If it is bringing you to Roundcube upon unsuccessful log in attempt, that means you are trying to log in to the webmail. If you are trying to log in to edit your website, you do not want to try to log in to webmail. Go to, click Log In in the top right corner. You will need to do this on a laptop or desktop computer, not a mobile device like a phone or a tablet.