Can't Log In On New Email

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  • Updated 1 year ago
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Archived and Closed

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I recently added a new email to our account: revschutz@oslcelca.org Every time I try to log in I get this message: An error occurred. (USR-0015, 39322191-1861268) I have already tried changing the password twice and it is still not working.
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Rebecca4459

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Posted 1 year ago

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Drew N, Community Manager

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That looks like an Open Xchange error. Try logging in at https://emailmg.homestead.com/roundcube/
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Rebecca4459

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That did the trick. Thank you!
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Drew N, Community Manager

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You're welcome
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Christopher7426

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What is roundcube?
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Todd H, Social Media Specialist

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RoundCube is the new email client service Homestead uses, as we are no longer using OpenExchange.

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