cant into live chat again

  • 0
  • 1
  • Problem
  • Updated 4 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution or has become inactive.  If you believe this topic should not have been archived, please let us know, and we would be happy to review it.  You may continue to access this topic as needed fo

web site says page deleted, live chat says the cookie dont match been here before dudes
Photo of Don9861

Don9861

  • 528 Points 500 badge 2x thumb

Posted 4 years ago

  • 0
  • 1
Photo of William S

William S

  • 18,878 Points 10k badge 2x thumb
Hello,

Typically this is an issue with the browser cookies not syncing up properly. Have you tried clearing your cache and cookies?
(Edited)
Photo of Don9861

Don9861

  • 528 Points 500 badge 2x thumb
loaded new software no cookies
Photo of Don9861

Don9861

  • 528 Points 500 badge 2x thumb
and on google cant find page when you put iun the ulr
Photo of Don9861

Don9861

  • 528 Points 500 badge 2x thumb
broke again
Photo of William S

William S

  • 18,878 Points 10k badge 2x thumb
We are able to launch chat from our side and customers are reporting they can connect also, so the chat service isn't down. What internet browser are you using? 

This conversation is no longer open for comments or replies.