Can't download photos ... won't recognise files ??

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New Microsoft edge laptop ...
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Ernie1961

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  • frustrated

Posted 4 months ago

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themieleman, Champion

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You can upload jpg, gif and png files.
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Ernie1961

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File name .... WIN_20190413_12_39_20_Pro(2)jpg 

What am I doing wrong ??
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themieleman, Champion

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What program are you using? Sitebuilder Plus or Websitebuilder?
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Michelle C, Employee

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Hello Ernie,

Try renaming the file on your computer and re upload it with the new name you assign it. 
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Michelle C, Employee

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I would recommend renaming it to something shorter and simpler without any special characters or punctuation. 

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