Cant download cloud site to sitebuilder

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Building a site in the cloud and I want to download it to sitebuilder because I don't like the cloud builder. It's bulky and hard to manage and hard to find things when I want to add something. The site will not download when I open it in sitebuilder. How do I fix this?
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Cathi0232

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Posted 4 days ago

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Lynn1286

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I am afraid that they are not interchangeable.  While I found a little learning curve on the cloud Website builder, ultimately it is MUCH better than Sitebuilder Plus.  The automatic mobile builder is one of Website Builder's features, as it is now known that 60+ percent of viewers are using mobile. Duda sucks.  May I suggest that you give Website Builder a little more time for you to get comfortable with the new tools? The help is pretty good when you are trying to find a tool or feature that has been moved.  If you have a pressing issue that you can't find help for fast enough, just email me at picturethismultimedia@comcast.net and I will try to walk you through your issue.  I've built quite a few in Website Builder.  Rolled my eyes at first, but really like it now.

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Cathi0232

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I totally disagree with this and did not sign up for anything cloud based. The current site we are working on looks terrible on mobile, it is huge and you cannot make it smaller or even find the nav bar. If this is what is going to happen then I am going to shop around and find another provider. It's no wonder people are going to Wix and other sites to build their website.
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Lynn1286

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Nav bar is those three lines at the top.  It sounds like you are really frustrated.  I understand. You might want to call and talk with tech support (800-710-1998) to see if there is a solution to the sizing problem on mobile.  There probably is. I believe you will find that WIX and GoDaddy are also "cloud based" now too.  For me, I find THEM harder to use, although I have clients who use that platform and I have to live with that.  I hope you find an acceptable solution!  Sorry I wasn't much help.
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Cathi0232

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Thanks for trying and yes I am super frustrated. I am paying someone to make the new website and cannot download it to my computer so I can work on it. I don't like the cloud software and this is making my life more stressful. When did homestead ever let anyone know it was going to cloud based? 
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Elyzabeth , Official Rep

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The first "cloud based" builder has been around at least since 2012. We let people know about that new option at that point. Then, we launched our newest builder in November 2016, and we sent all of our customers an email letting them know about the new builder.  There are many articles you can find on this Community for the new builder.
As Lynn mentioned, I do urge you to give Website Builder a chance. It is very similar to the builder you are going to find at Wix or another hosting company, without the hassle of transferring your domain. Cloud-based builders are the norm, moving to Wix will not give you a downloadable builder like you had before because programs like that are generally not used anymore.
If you are having trouble editing the mobile, please refer to this article for help:

https://community.homestead.com/homestead/topics/editing-the-mobile-site-website-builder
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Cathi0232

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Yes, it was an option. Now it is not an option. I will not use anything cloud based besides my backup software. 
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Elyzabeth , Official Rep

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I do understand your frustration. Any hosting company you are with, whether that is Homestead, one of our sister companies, or even our competitors will use a cloud-based builder. The only option I can think of that wouldn't be is Wordpress, however that is a much more complicated program to use than Website Builder.
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Cathi0232

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Well, I just looked at Wix and it looks super easy to use and is hundreds less than what I currently pay homestead. Lots to be said for that!
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Elyzabeth , Official Rep

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You can choose whatever option you think is best for you. Your billing currently breaks down to $15.75/month for unlimited sites/unlimited pages, 5 emails, your domain name, unlimited blog. The Wix plan most comparable to that for $14/month doesn't mention email, the domain is only included in that price for the first year and the builder is almost identical to Website Builder and is also cloud based. Again, it is up to you if you want to go through the process of transferring to another company, completely rebuilding your sites there, and dealing with them.