Cannot Deselect individual elements after "Selecting All"

  • 1
  • 1
  • Idea
  • Updated 2 years ago
  • Under Consideration
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

On the desktop version of Sitebuilder, after clicking "select all", you could deselect individual elements by holding down control and clicking on the element. This saved a lot of dragging elements when adding things to the top of the page. I can't seem to do this on the online Sitebuilder Pro - at least with my Mac.

Any suggestions?
Photo of John9568

John9568

  • 588 Points 500 badge 2x thumb

Posted 5 years ago

  • 1
  • 1
Photo of Mike F.

Mike F., Alum

  • 184,438 Points 100k badge 2x thumb
Hi John9568,

You may have to clear your cookies/cache more frequently with the Plus version on your Mac. Also, you might try using the Firefox browser instead of Chrome & Safari. It tends to work better for most people.

Mike
Photo of John9568

John9568

  • 588 Points 500 badge 2x thumb
Thanks Mike, I tried Firefox and cleared the cache. I still can't deselect individual elements after clicking select all.
Photo of Drew N

Drew N, Community Manager

  • 259,114 Points 100k badge 2x thumb
Thank you. We will do so.

Drew
Photo of andre1708

andre1708

  • 1,386 Points 1k badge 2x thumb
Hi Drew, It seems that this idea of being able to deselect an element on a page has never been implemented.  I have been having this difficulties for sometimes now and it is annoying.  I use Chrome.  I have not tested it with Firefox or Explorer.  This feature works for pretty all software on the market, but not with Sitebuilder.  Why can't it be fixed?
André
Photo of Drew N

Drew N, Community Manager

  • 259,114 Points 100k badge 2x thumb
andre1708, I am sorry, but it has not been a highly requested item. Unfortunately at this time it is not on the schedule.
Photo of andre1708

andre1708

  • 1,386 Points 1k badge 2x thumb
Considering that this is a basic worlwide simple and natural text editing function. I would think that "your Development team" should not have to wait for a large number of requests to come before considering looking at it. Moreover, you will probably never get lots of requests on this one because lots of users probably don't care to report it because it is too much hassle to log in the Community, generate a request and follow it knowing that it would probably not change anything.

I personally have never seen any changes made to Sitebuilder - the basic old fashion home page of Sitebuilder has not changed an iota in years. So my belief is that if the frontpage of Sitebuilder is static, then its internal components are static too). I have learned to work around the bugs trying to put my frustration aside!
I don't think that you realize how difficult it is to reorganise a page by not having this simple basic editing function work correctly. I don't blame you for the lack of response of the "Developement team" because I understand that enforcing these requests is out of your jurisdiction.
Have a good day anyway!
André
Photo of Jack9451

Jack9451

  • 60 Points

I agree with this need. It's frustrating and tedious to have to work around this omission. In my opinion it must affect many people, who, like me, decided not to report it, because figuring out how to report it is harder than putting up with the tedious act of working around this issue.

The work-around is annoying!

This conversation is no longer open for comments or replies.