Cannot send emails for last 2 days. Outgoing SMTP failed.

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  • Updated 1 year ago
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Unable to send email for last 2 days.
Retrieving emails ok.
Checked outgoing server smtp address. Using 587 

Is there an issue with the email servers and when will it be fixed?

REALLY need to be able to send emails!!
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Kent8529

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Posted 1 year ago

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Drew N, Community Manager

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It that Outlook you are using? Have you checked the outgoing server settings? Does your other domain email work?
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Kent8529

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I am using ThunderBird for my email.
I have checked the outgoing server settings. 
Server name www.TexasPerformanceConcepts.com
Port 587
Security STARTTLS
Normal Password

This is the only email I use for this domain.
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Kent8529

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Yes, 
It asks for my password, which it will not accept.
When I cancel the pwd, it gives this message:
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Drew N, Community Manager

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Can you try updating your password from your Homestead account and then update it in Thunderbird?
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Kent8529

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changed pwd on homestead.
Restarted TBird, entered new pwd at startup. 
Email now getting timeout error
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Drew N, Community Manager

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Something does seem off with this. I am not able to set it up either. It is like it can't see the email exists. I have reported all my tests to the mail admins to take a look at it.In the short term, can you use Webmail? I was able to log in there.
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Kent8529

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Ok, thanks for all your help. Using the web mail. 

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