Cannot open website editor, asks whether I want local or published copy for every page and file (I have hundreds)

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  • Updated 4 years ago
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This conversation has been merged. Please reference the main conversation: Sync files message in Sitebuilder 10/26/2015 6:15pm Mountain time

Cannot open website editor, asks whether I want local or published copy for every page and file (I have hundreds)
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Anthony7627

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Posted 4 years ago

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Paul Burgoyne

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When you find out the answer to this, please let me know as I can't get in either.  This is about the forth time this has happened to me and I still don't know what is happening - what is a local or published copy?  You would think they would fix this problem, especially since there is no one to help you on weekends. Homestead thinks websites only work during office hours.
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Drew N, Alum

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Paul Burgoyne,

Which site is having the issue? I should be able to clear the message
for you to get logged in. Only with my current workaround, some people
are only able to log in once before it recurs. Others don't see it
again. We continue to look into the cause of the issue.

Employees monitor this community during the weekend hours. We are not 24 hours however.
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Drew N, Alum

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Anthony7627,

Which site is having the issue? I should be able to clear the message for you to get logged in. Only with my current workaround, some people are only able to log in once before it recurs. Others don't see it again. We continue to look into the cause of the issue.
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Anthony7627

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Ashley finally answered and couldn't hear me right away so she hung up on me after waiting on hold for 20 min
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Drew N, Alum

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Sorry about that. I'll get it fixed for you.
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Drew N, Alum

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Anthony7627, the page should be fixed. Can you try it now?
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Anthony7627

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fixed, thanks so much
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Drew N, Alum

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You're welcome

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