cannot log in to roundcube email

  • 0
  • 1
  • Problem
  • Updated 4 weeks ago
  • Acknowledged
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I can log in to my email, but not into round cube. It must be either the username or password, but it is not being accepted.
Photo of Sue3082

Sue3082

  • 1,870 Points 1k badge 2x thumb

Posted 4 weeks ago

  • 0
  • 1
Photo of Sue3082

Sue3082

  • 1,870 Points 1k badge 2x thumb
I am or did get a password to work on this, but am still having a few problems, such as sent a message but was unable to have it saved to Sent Folder.  
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 40,154 Points 20k badge 2x thumb
Hello,

Could you please tell me which email address you are having trouble with and any additional information that I can look into? Is this sending from Outlook or Roundcube?
Photo of Dawn0941

Dawn0941

  • 90 Points 75 badge 2x thumb
My password for my round cube is not changing. I need help ASAP.

Photo of Elyzabeth

Elyzabeth , Official Rep

  • 39,890 Points 20k badge 2x thumb
Hello,

Are you getting any error message when you try to update the password?

This conversation is no longer open for comments or replies.