Cannot log in to my webmail

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  • Updated 4 years ago
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Yesterday and this morning I and the only other email account user are unable to log in to our emails.
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Orel7923

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Posted 5 years ago

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Drew N, Alum

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Hi Orel7923,

What happens when you try? Please log in and tell me what happens.

Thanks

Drew
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Orel7923

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I tried to log in from Firefox and IE and got a time out message on both. while digging around found the ICANN message and went and updated my info and confirmed as required. In hopes that would fix the issue.
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Drew N, Alum

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Which emails have the problem? I can look.
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Orel7923

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Just homestead emails my yahoo, hotmail/outlook work just fine
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Orel7923

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I have just the 2  and neither of them can be accessed we get the time out message
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Drew N, Alum

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Seems more like a network issue with the time out. I was able to log in to both emails. Do you have any way to try from a different location? Your domain is not suspended.

Drew
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Orel7923

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last night I tried from my house and was not able to login from there.
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Orel7923

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I will be at home in a couple of hrs I can try then. My shop and Home are on 2 different ISPs

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Drew N, Alum

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Ok. Let us know
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Orel7923

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I will let you know the results then. Thank you
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Drew N, Alum

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Ok
I can not log in to my email. When the page pops up I keep getting this message.
"LGI-0006 Categories=USER_INPUT Message='Invalid credentials.' exceptionID=1346228037-1423259"
Please help.
(Edited)
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Drew N, Alum

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pbaxterphotography0017,

What is the email address?

Drew
They are, penny@pbaxterphotography.com and admin@makaylalouisephotography.com. I have been trying over and over by changing my passwords numerous times, same message. I created a new email and was able to get that one just fine. I know my passwords are correct.
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Drew N, Alum

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pbaxterphotography0017,

I believe I replied to you in another topic. I am looking into this for you. Please keep a single problem to a single topic. It is much less confusing

Thanks

Drew
I have the problem resolved. I had to delete my emails and recreate them. Thank you.
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Drew N, Alum

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Great!

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