Cannot connect to incoming mail server

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  • Updated 6 years ago

This conversation has been merged. Please reference the main conversation: How do I set up IMAP email in Outlook 2010?

Connects with iPhone, ipad, and outlook 2013 with no problems. It stopped working in my 2010 outlook on Wednesday and I cannot get anyone to tell me why or how to resolve it. When I test it, the incoming mail server FAILS and the send test e-mail message completes. When I chatted online with the helpdesk they said they changed settings and didn't tell anyone. I changed the settings to what she said they should be and still nothing. The computer that stopped working is the one I need it on the most. I really need the answer to this as this is my companies main email account on the computer that all the business is conducted on.
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Posted 6 years ago

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