Cancelling AcceptSafe

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Since the move to STRIPE, my company no longer needs our AcceptSafe account. We are still getting charged a monthly service fee even though we are not using it. I went to cancel, but they directed me to contact my merchant service provider.

How do I cancel my AcceptSafe account?
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Posted 6 years ago

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Matt B.

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The AcceptSafe account would be cancelled by contacting AcceptSafe. We don't have a way to cancel that service. The best way to receive support from them would be to send them an email at

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This reply was created from a merged topic originally titled
How do I remove merchant services credit card option.

I want to keep only PayPal but stop using merchant services.
Where do I go to stop this service and billing?
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Mike F., Alum

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Official Response
You may also try to contact AcceptSafe by calling 1.866.439.6316
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Thank you!
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Drew N, Alum

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You're welcome