Cancelling

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  • Updated 5 months ago
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Archived and Closed

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My renewal date is 6.16.19 I have tried to cancel today on 6.15. I received a message that I am not able to cancel online today and must call to do so. They provided the Homestead 800 number. They are closed and will not open until Monday  6.17. Why have a closing date where I cannot cancel the day before? This had better go smoothly on Monday. 
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Donna5855

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  • Frustrated.

Posted 5 months ago

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themieleman, Champion

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No Problem.
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Elyzabeth , Official Rep

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Hello,

From your logged in site, you can opt out of renewal, which would prevent any further billing. Only the option to cancel immediately requires you to call. The best way to get this resolved properly at this point would be to call support today 1-800-710-1998.

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