Cancelling a site

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We have recently purchased a new site with idx for our real estate business. We have used homestead for many years and have enjoyed using you all but boss felt to make a change. We are keeping our domain name the same and they handled everything on their end and they said they have pointed our domain to the new site. I believe our domain was bought through homestead with package, the whois shows tuscow. If I delete my site and account with homestead will this delete my domain. domain is www.whitehouserealtors.com. I just didn't know if we had to keep paying something on this account to keep our domain the same or what we needed to do on our end so that we are not billed again in July for having homestead and our new site. Thanks!
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Brenda5104

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Posted 2 months ago

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Michelle C, Employee

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Hello,

The domain name is registered with Homestead and closing the account will disable the domain. If you would like we can downgrade the package to domain hosting only. This will be $14.99 per year. The other option is to transfer the domain away and then the account can be cancelled and you will still have access to the domain. 
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Brenda5104

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Thanks for your reply.  So where does "tuscows" come into play with the domain?   Is that through you all?  If so, we would like to let you all keep hosting the domain and downgrade to the $14.99 a year as long as our domain remains as www.whitehouserealtors.com.
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Michelle C, Employee

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Perfect, I will downgrade the account. Tucows is the registrar we use. This does require permanently deleting the site you have built on the homestead account is that okay?
(Edited)
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Brenda5104

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Yes
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Michelle C, Employee

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Thank you it is all done. You will receive an email confirmation.You did receive a prorated credit of $42.64 so you'll be covered for the next few payments.
(Edited)
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Brenda5104

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Thank you for your help!
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Michelle C, Employee

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No problem, you are welcome. 

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