Cancel starter package but keep add-ons.

  • 0
  • 1
  • Problem
  • Updated 9 months ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 7 days of inactivity

Hi. I need to cancel my website starter package but KEEP my add-ons which include my domain and an e-mail box. How do I do this?
Photo of Allison3070

Allison3070

  • 70 Points

Posted 9 months ago

  • 0
  • 1
Photo of Michelle C

Michelle C, Employee

  • 34,962 Points 20k badge 2x thumb
Hello,

I can change your package to Domain Hosting Only. This includes your domain name and email address for $14.99 per year. This also requires permanent deletion of the website on your account. Is it okay to delete the site in order to downgrade you? 

This conversation is no longer open for comments or replies.