Cancel button does not work

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  • Updated 2 years ago
  • Solved
  • (Edited)
Archived and Closed

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I've tried for multiple months to get my account canceled but the cancel button does not work and I cannot find a phone number to call and cancel. I need refunded from May to September as I have not used the services since then.
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Posted 2 years ago

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Elyzabeth , Official Rep

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Hello Donegal1893

I certainly apologize for the issue with the cancel button. We have a ticket out to fix that. As a courtesy, I am able to provide a refund for the past 3 months, the payment 6/29, 7/30 and 8/30. I do see your account is set to close before the next bill date, but I'll close it immediately.

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