Thanks for your concern, and for joining our community here at Homestead!
Currently, there is one issue affecting HMail users:
POP3/IMAP Connections: Currently users are having some difficulty loading their HMail accounts in Microsoft Outlook, Microsoft Outlook Express, cell phone devices, and similar POP/IMAP accounts.
Currently, this issue has been reported to our server team and we are working to resolve the issue as soon as possible! This issue was first reported Friday, April 12th, 2013.
On a personal note, I want you to know that we take your concerns deeply seriously. I greatly appreciate you sharing your frustration with us, and encourage you to keep using our community site in the future to stay in contact for the good and the bad!