Can I still use my merchant account and/or Paypal?

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All the merchant accounts supported by Prostores are also supported by Bigcommerce, except Linkpoint, but Bigcommerce has many more options than Prostores when it comes to getting paid, and it is very easy to get started. Bigcommerce partners with over 60 gateways.
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Drew N, Community Manager

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Posted 5 years ago

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Richard0927

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I currently have intuit payment solutions as my gateway. How can I configure that in Bigcommerce?

Thanks Richard
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Mike F., Alum

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This is a great conversation that's separate from the main topic, so I created a new topic to continue the discussion. Please reference the new topic here: I currently have intuit payment solutions as my gateway. How can I configure that...
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Kathryn3995

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What extra things must I do to link the new storefront
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Mike F., Alum

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You will have four required steps to make your new store functional:


Highly Recommended!
EXPORT YOUR ORDER HISTORY: If you would like to maintain a record of your customers order history from the Prostores system, you can export a csv file with this data. View Help Topic.
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Lee4314

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Hey, Mike - once I've migrated my store to BigCommerce (and kudos on the migration process, by the way - one of the better ones I've been through), if I set up Authorize.Net as my gateway and use my bank processor... what exactly is it that I'm using (and paying) Homestead for? At that point, you're simply hosting my BigCommerce install, is that correct? And what is that costing me?

Thanks!
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Mike F., Alum

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Yes, you are correct. We'll still be the website host and your monthly fee will be the same. You are currently at $24.99 per month.
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VicToria5239

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We have been using Linkpoint for many years now (8 probably) and have never had any problems with this system. Why are you not supporting them? And what company should I use to have the best service for the best price? How soon does the Linkpoint quit being supported? Has this already been discontinued? Am I already missing sales?
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Drew N, Community Manager

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Unfortunately, Linkpoint is the one processor that Prostores supports, and Bigcommerce does not.

You can see the supported processors from within your Bigcommerce store manager. There are a bunch. You will need to decide which is best for you. They will have varying monthly charges and different transaction rates, so you can take your pick.

Drew
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VicToria5239

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Thank you for answering part of my question. Please answer the other - which is "How soon does the Linkpoint quit being supported? Has this already been discontinued? Am I already missing sales?
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Drew N, Community Manager

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I am sorry. I am hoping you have received your new login information for the new Storefront powered by Bigcommerce, but if not let me know.

Your current store will accept orders until January 15th, when it will be placed in browse no buy. This means visitors will be able to look but not purchase online.

Drew
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Orrie5672

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Richard0927 asked about Intuit Payment Solutions but I see no solution there. I also use Intuit Payment Solutions. I have a history with them and am unwilling to change processors so is there a solution? I need to know as soon as possible because as of now it is hindering my business.
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Mike F., Alum

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Intuit offers several types of merchant accounts so it depends on which one you have. If it's the QBMS Quickbooks Merchant Service it will work. Here are the steps to configure: https://community.homestead.com/homes...
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Orrie5672

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Drew, you never answered the question regarding Intuit Payment Solutions.
I don't see the option in Bigcommerce.
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VicToria5239

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Well - their new system is off to a harrowing start! I made numerous phone calls, emailed Robert several times and not one thing has been resolved. Looks like for me anywhere that I may need to take my online storefront business back to Godaddy. I understand with a move that they will be busy - but to email me a phishing email asking me to upgrade and then never to answer my question about my merchant provider is pretty much unacceptable business etiquette.
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Mike F., Alum

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Sorry he did not answer the Linkpoint question. It was probably an honest oversight. I'm not sure of the reasons that the Bigcommerce system does not support it. We are just a reseller so there are many decision on that end that we do not make. If it helps, they do offer a much wider variety of choices than the old Prostores system. You can view them here: https://community.homestead.com/homes...
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Jonathanw38

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you never answered the question regarding Intuit Payment Solutions.
I don't see the option in Bigcommerce.???????????
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Drew N, Community Manager

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Intuit Payment solutions has many different merchant accounts.  If you had Prostores and were using Intuit Payment Solutions in your old Storefront, then yes, it is called Quickbooks Merchant Services. 

Drew

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