Calendar doesn't show on apple devices

  • 0
  • 1
  • Question
  • Updated 2 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

I can access my calendar on android devices but on apple devices it doesn't show anything on the calendar
Photo of spencer51957022

spencer51957022

  • 120 Points 100 badge 2x thumb

Posted 3 months ago

  • 0
  • 1
Photo of Drew N

Drew N, Community Manager

  • 258,248 Points 100k badge 2x thumb
What browser do you use on the iphone? If it is Safari, it might be a setting in the browser. I found this article. You may want to try Chrome on the iphone to see if it shows there.
Photo of spencer51957022

spencer51957022

  • 120 Points 100 badge 2x thumb
We can't ask all our customers to change their browers so they can see our calendar, any other suggestions?
Photo of Drew N

Drew N, Community Manager

  • 258,248 Points 100k badge 2x thumb
Unfortunately not. This is a setting that Apple sets for some reason. It is not possible for us to override a setting on the device OS that I know of. The only other thing I can think of is a different calendar. I can't say it won't face the same issue though.
Photo of spencer51957022

spencer51957022

  • 120 Points 100 badge 2x thumb
Thanks, it turns out it's not just apple devices but android also. I have evidently set it up wrong somehow. I'll have to double check.
Photo of Drew N

Drew N, Community Manager

  • 258,248 Points 100k badge 2x thumb
I see the calendar on my Android. There are no events though. Is that the issue?

Photo of spencer51957022

spencer51957022

  • 120 Points 100 badge 2x thumb
Yes! that's the issue, any ideas?
Photo of Drew N

Drew N, Community Manager

  • 258,248 Points 100k badge 2x thumb
hmm. Do you see them on the computer? Could it be the events aren't added as public?
Photo of spencer51957022

spencer51957022

  • 120 Points 100 badge 2x thumb
I can see them on any computer, just not on a mobile device.
Photo of Drew N

Drew N, Community Manager

  • 258,248 Points 100k badge 2x thumb
When I look, it says I don't have permissions, so maybe you need to make sure all is public
Photo of spencer51957022

spencer51957022

  • 120 Points 100 badge 2x thumb
I do believe that may have been the problem! Thank you, I appreciate the help!
Photo of Drew N

Drew N, Community Manager

  • 258,248 Points 100k badge 2x thumb
I do see booked dates on my Android now. and see them on my computer now too. You probably saw them on your computer because you were logged in to your Google account.
Photo of spencer51957022

spencer51957022

  • 120 Points 100 badge 2x thumb
Now...about the fact I can only see Sun. through Tue. or Sun. through Thurs if I tip the device sideways....
Photo of Drew N

Drew N, Community Manager

  • 258,248 Points 100k badge 2x thumb
That is Google. There may be an option within their system to change it, but the embed code they provided you sets the size of the iframe to 800x600. It isn't really mobile friendly.
Photo of spencer51957022

spencer51957022

  • 120 Points 100 badge 2x thumb
Thanks for all your help, I will look into that

This conversation is no longer open for comments or replies.