Billing information

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?How do I update my billing information?
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Jeerome5390

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Posted 3 years ago

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Drew N, Alum

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Click on account in the top right and then Billing.
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bonnie2051

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Hate this new site!!! I want a number to call I dont like my card on the net. I need to change my billing infor You cant even speak to someone. Thinking of going with another as I hate this new site.
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Drew N, Alum

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I am sorry if you don't like it. Perhaps you can give some reasons why?

You do not need to contact support to update the billing. Go to Homestead and log in. Then in the top right click account. Then billing. You can change it there whenever you wish. The topic below show how.

https://community.homestead.com/homestead/topics/how_do_i_update_the_billing_information_in_my_accou...
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karen8894

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Hi Drew, 
Can you assist me how I can tabulate my entiire 12 months payment into a bill statement as I need the billing since 13 October till date 13 July for submission to my accountant who is doing my financial year end tabulations for company accounts followed by audit
 
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Drew N, Alum

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The only place the invoices are available is from within your account. There will be one invoice for each billing period. I am not sure what requirements you have, but the data exists in the billing & payments section. You can click on the invoice number to see the detail and/or print the invoice, but unfortunately we don't have an export option to allow manipulation or consolidation of the data.
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Slavena4130

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Hi Drew. Is there a proper phone number to call to talk to someone about my billing account. I have been having a lot of trouble trying to get it accessed by Homestead.
they say I am in arrears and have suspended my account. we are loosing business.
WHAT IS GOING ON !!! 
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Drew N, Alum

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Slavena4130, A suspended account simply won't allow you to add new paid services. The site and email should be working normally. Please tell me what type of card you are trying to enter, Visa, Mastercard, AMEX, or Discover? Is it debit or credit?
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Drew N, Alum

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Slavena4130, I was able to find that our system says you need to speak with your bank concerning this issue.

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