Bigcommerce Product Editor

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I am trying to edit Products in a Category. When I choose Products, I'm getting the message: "Sorry, your request could not be processed as it contained an invalid security token. Please refresh and try again."? I've tried a refresh, but am still getting the message. This is an important editing tool. The feature doesn't work for any Category.
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themieleman, Champion

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Posted 10 months ago

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S

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It is a known issue at BigCommerce - I actually reported it here so Homestead can put in a Support ticket (as I was instructed by BC).

Here is a thread in BC to view - also has a snippet of the error:
https://forum.bigcommerce.com/s/feed/0D51300003maA2l?s1oid=00D30000001FDCG&OpenCommentForEdit=1&...

here is my thread started in Homestead:
https://community.homestead.com/homestead/topics/error-in-admin-viewing-products-by-category

hope that helps to know BC is aware and working on a rollout but also wanted those affected to contact Tech Support (not sure if HS has yet done that but you may want to add your info to the thread here in HS - https://community.homestead.com/homestead/topics/error-in-admin-viewing-products-by-category

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