Big Commerce Site does NOT look the same, cannot get confirmation setup data is OK

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  • Updated 6 years ago

This conversation has been merged. Please reference the main conversation: What are the required steps to open my Bigcommerce store?

I have looked at my site, it is NOT the same quality as the one designed with Homestead. In additional I keep getting Final Messages from Homestead telling me I have to Add Payment Geteway, taxe, shipping etc, which I have Already Done.
I am concerned that NO one is aware of what is, and is not done.
I call BigCommerce, they are polite, but seem to put everything back to Homestead. I am tried of getting a run aroound.
I want my site to look the same as before - FIX THIS
I want confirmation from Homestead and BigCommerce that everything is OK.
I do not like being ignored.
Someone is NOT doing their job, and it appears the Homestead customers from what I read, are all getting treated with contempt and being dumped on a company which does not have all the necessary information.
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Posted 6 years ago

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