Big-commence Website Builder

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Terrible, can't change the theme. Tried to update it every so often only to get the same thing, over-size pictures, text, Horrible, just horrible. Call them, they said I would have to get someone who knew some codding and go in to whatever pages and change the size etc. I don't know how do! and I told them, well pay someone.  I don't encourage anybody to go with them. Unless you know how to do it yourself.
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sylviathomp

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Posted 5 months ago

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Lynn1286

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I can't really HELP you, but agree that BigCommerce store is a bit inflexible.  It isn't as pretty as I wanted it, although I will say that the background features and customer interface was quite good.   I recently built one in Shopify and I have to say that there it was a LITTLE bit prettier, but all the features of BigCommerce for product variations and customer experience are ALL add-ons with all different customer support (some of which are not very helpful)  Wishing you luck.   
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themieleman, Champion

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Big Commerce is a DIY website builder. They warn that changing the theme and upgrading the theme my disturb the site.
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sylviathomp

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And that is sad!. My site was build thur homestead and it was find, I could many things on there program myself, they threw our business over to this company. 
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themieleman, Champion

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Big Commerce is focused on ecommerce business. It's also a responsive program. Shoppers can use this site using a mobile phone.
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Lynn1286

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Big Commerce is an improvement to the old store and is very customer friendly. This is an important feature.
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themieleman, Champion

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Big Commerce is a different company than Homestead. "The old Store" you're referring to is the Homestead "Simple Store?"
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Lynn1286

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BigCommerce was where I was directed from support about 2 years ago and told it was Homestead's "new" ecommerce site.  I was not aware there was still a "simple store" option. 
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themieleman, Champion

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There are two options: 
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sylviathomp

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Drew
I always try the free template, I like none of them, not even the paid and the paid are expensive, so I know that am not going to buy one only to find out it's doing the same thing. My site is outdated and that what's so depressing about not being able to do anything myself.
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Drew N, Community Manager

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There is cornerstone and fortune in the free pile. Have you tried both? Also there are 3 or 4 variations. Have you tried all of them? If not, exactly which one did you try? I want to make sure I get the right one. If you have tried all, I will just pick one for testing.
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Drew N, Community Manager

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There was a previous company called Prostores that was our old Storefront. It was being shut down so we looked for a long time for a replacement and decided on Bigcommerce. It is an excellent platform for the vast majority of our customers and I have never seen or heard of a problem with the images and display like this.

What template are you trying to use?
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sylviathomp

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I didn't try all, but I will. Give me a day and I will get back with you. Thanks
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sylviathomp

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I tried all of the free & all did the samething. I chg back to Hipster, I had it for the last Two or Three years now (out dated for sure). All the free I tried takes up my whole computer screen. You can't chg the size(unless you know coding), very few colors and it's not really for someone who is a novice or a beginner.(like myself), there are no alternatives for people like us with this company. Small business people can't keep hiring or keep computer experts on the payroll and It's not easy moving around the different pages, you have to keep track of where you been and how to get back to this page or that page. Not happy @ all.. Thanks Drew..... 
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sylviathomp

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sorry, I tired Alt and print for screen shot, but it's not coming out right, doing something wrong, at any rate I remove the carousel.
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sylviathomp

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I updated my theme once again to "Cornerstone Warm" without the carousel and viewed on the web at: www.basketsgalorebysylvia.com, giving you a chance to see what I see. Since I don't know how to screenshot. I will chg it back once you take a look at it. Thanks Drew.
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themieleman, Champion

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HOW TO PRODUCE A SCREENSHOT:
Windows
Find the Print Screen key. ( ...
When what you want to capture is displayed on the screen, press the Print Screen key.
Open your favorite image editor (like Paint, GIMP, Photoshop, GIMPshop, Paintshop Pro, Irfanview, and others).
Create a new image, and press CTRL + V to paste the screenshot.
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themieleman, Champion

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I can't read the red font at the top of the page. Maybe using a white font ....
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Drew N, Community Manager

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Ok, I got a look at it. Go ahead and switch it back. I'll take a look at the options. Personally I don't think the images look bad at all. The top banner is a bit wide for my taste though

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