Auto reply won't turn off

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  • Problem
  • Updated 9 months ago
  • Acknowledged
  • (Edited)
Archived and Closed

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Email auto reply won't turn off . I've logged in and saved the change a couple times. It's been 11 hours.
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Amber9555

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  • frustrated

Posted 9 months ago

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Elyzabeth , Official Rep

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Hello,

I can see you called in about this issue. Please let me know if you need any further help.
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Cindy9332

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How was this issue resolved?  I'm having the same problem.  My email auto reply won't turn off.
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Elyzabeth , Official Rep

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Hi there,

From the notes on the account, it looks like a ticket had to be submitted to resolve this. I will see if the same needs to be done on your account.
What is the email address you are experiencing this issue with?
(Edited)
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Amber9555

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It was resolved but I had to call them. My acct showed it was turned off (even to Homestead) but it was actually still on. 1-800-710-1998

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