Analytic Store Overview Reports

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  • Updated 2 weeks ago
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I printed off two separate store overview reports (old and new analytic view) and received different numbers on both reports for the same time period.  Different revenue numbers, different completed order numbers, etc.  Any help figuring out this out would be greatly appreciated.
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Millicent1925

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Posted 2 weeks ago

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Elyzabeth , Official Rep

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Hello,

It is recommended to use only the newer report. The old one is not as updated so it might not provide the same information.
https://support.bigcommerce.com/s/article/Ecommerce-Analytics-Reports#overview explains what the numbers mean/where they come from
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Millicent1925

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Thank you very much for the response.  Happy New Year!
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Elyzabeth , Official Rep

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Of course, Happy New Year!