All my Form Submission Files are gone! Where are they? For years, they have always been there. I check them every month.

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  • Updated 4 months ago
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A form on this page:  http://insight2bp.homestead.com/subscribe.html
And this page: http://insight2bp.homestead.com/email.html
There should be current Form Submission Files in my Homestead Account as well as many older files archived. All gone this morning!


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David5386

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Posted 4 months ago

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Elyzabeth , Official Rep

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Hello,

Under Websites Manager > More > Manage Forms in your Homestead account, I am seeing many submissions and an archive of previous submissions. Where are you going to check the submissions?
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David5386

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Hi Elyzabeth,
Thank you for responding. I guess the problem is something on my end, with FireFox or something. Where you mention is exactly where I have always gone. After hearing from you, I tried another browser,  which worked, went back to Firefox, it didn't work. Because you said they were there, I decided to see if everything else was working, went here and there on my account and then back to the forms -- and finally they were there.  So, it's some kind of glitch with FireFox. If it happens again, I will not ask for help here but rather search on my end to see what I can find out. Thank you so much for your help. I guess i asked too soon, but your assurance that they were there caused me to try different approaches until they finally showed up for me.  This is too long already, so I'll just close out with a thanks again for your speedy response which helped me to try more approaches on my end.
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Elyzabeth , Official Rep

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Oh good, I'm glad you were able to view them!

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