After signing up at cloudflare my website isn't showing, but cloud flare shows it should be working fine.

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I need to get www.paulsrepairkihei.com to work again after signing with cloudflare.
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Paul Littleton

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Posted 4 weeks ago

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Elyzabeth , Official Rep

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Hello Paul3453
Can you please post a screenshot of the DNS tab in your Cloudflare account? I will see if there is anything that needs to be updated.
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Paul Littleton

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Drew N, Community Manager

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Can you click on the cloud to the right of the top A record? It should turn color. Also, please scroll down and take another screenshot if needed, but there should be another CNAME with the name of www and the value would be is an alias of websitesxxx.homestead.com(xxx is a 3 digit number. That cloud should also be the color, not gray.
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Paul Littleton

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I'm sure if this is correct?
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Drew N, Community Manager

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Yes, the A record with the IP of 216... should have the cloud on the right colored with the orange color. The CNAME mentioned above should also have that color. Do you see them that way?
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Paul Littleton

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This is the latest screen shot. I just don't get what is going on. My web page has been down for days. I am loosing calls. I have started the process to transfer my web page to GoDaddy. It seems Homestead is no longer user friendly. Thanks for trying to help. I have put the old original dns numbers back up so at least my page will work until its transferred. Thanks again. 
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Elyzabeth , Official Rep

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I am sorry you are having trouble with this. If you are able to call in, we would be able to walk you through getting this working and make it very easy.
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Paul Littleton

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Thanks,  I will keep that in mind. Actually I was hoping you can help me with getting a EEP or Authorization code to transfer my website to Godaddy.
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Elyzabeth , Official Rep

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I can send the Authorization code. It is going to the same email address as is on file for the Homestead account.
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Paul Littleton

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Thank You,  I have the code already, transfer process has begun. Thanks again for your help.

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