Can't add TXT records to DNS configuration

  • 0
  • 19
  • Problem
  • Updated 6 years ago
  • Solved
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

How do I add a TXT record to the DNS configuration for my domain? This is for the purpose of verifying my ownership of the domain. The alternative is to add a CNAME record to the DNS configuration, which seems simple enough, but the Intuit domain manager doesn't accept it.
Thanks.
Photo of Phil7881

Phil7881

  • 300 Points 250 badge 2x thumb

Posted 7 years ago

  • 0
  • 19
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi Phil7881,

Welcome to the Community!

When it comes to verifying your domain, I know you are presented with several options. Is it asking for the TXT record to be in your DNS settings or uploaded into your root directory?

Also do you have an option to verify ownership through a meta tag? That is usually the easiest method and I know Google and some other sites give that option.

Thanks,

Chris
Photo of Laura1161

Laura1161

  • 94 Points 75 badge 2x thumb
Please see my post below. When you try to add a cname record, which is what google apps users will do, the address is too long to fit in the box and it wont work.
Photo of Phil7881

Phil7881

  • 300 Points 250 badge 2x thumb
Hi Chris,
Thanks for responding.
Google Apps is requiring that I verify ownership of my domain, vbtlaboratories.com. Apparently, I can do this one of two ways:

1.Add a TXT record below to the DNS configuration for vbtlaboratories.com.

The text to be added is
google-site-verification=lGSlPrKtqCTfquYxQoXH5ymLxO8HQOaSifG00oj8BPQ

2. Alternatively, I can add a CNAME record below to the DNS configuration for vbtlaboratories.com.

In this case, the CNAME Label / Host:is 7L33VYFI22DY ,

and the CNAME Destination / Target is
gv-LBBP424WJ2U2C24GRO65RWO3EANAOHDNBGWQ4HVJH6FSO7OW3HHQ.domainverify.googlehosted.com.

When I go into Advanced DNS Settings, it's not clear how to add a TXT record. When I edit, add the CNAME record, and hit submit twice, I get the following message...
It appears that our partners are experiencing some technical difficulties, so we were unable to submit your A Record, CNAME and MX Record changes at this time. Please ensure that the records you are attempting to submit are valid and try again later.

Can you help?
Thanks very much.
Phil
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi Phil,

Thanks for the response. I've sent this over to our domains team and they will add the above records for verification. It most likely will be an hour or so before they show up.

Chris
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
UPDATE: It appears the backend of the DNS settings isn't accepting changes at this time. Our domains team will add it first thing tomorrow morning. ^ Chris
Photo of Phil7881

Phil7881

  • 300 Points 250 badge 2x thumb
Thanks very much.
Phil
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi Phil, I received an update that both records have been added to your domain.

Thanks ^Chris
Photo of Phil7881

Phil7881

  • 300 Points 250 badge 2x thumb
Hi Ehsan,
Thanks for replying also. If either you or Chris could add the TXT record
( google-site-verification=lGSlPrKtqCTfquYxQoXH5ymLxO8HQOaSifG00oj8BPQ )

or the CNAME record (CNAME Label / Host: 7L33VYFI22DY ); (CNAME Destination / Target:
gv-LBBP424WJ2U2C24GRO65RWO3EANAOHDNBGWQ4HVJH6FSO7OW3HHQ.domainverify.googlehosted.com.) to my DNS configuration for vbtlaboratories.com, I would be greatly obliged.
Thanks very much.
Phil
Photo of Ehsan Zaheer

Ehsan Zaheer

  • 39,954 Points 20k badge 2x thumb
Hi Phil7881,

Looks like you're all set - Let us know if we can be of further assistance.

Thanks!

Ehsan
Photo of castellanosa762674

castellanosa762674

  • 194 Points 100 badge 2x thumb
I have the same problem as Ehsan, can't add TXT Record and if i choose the option on the CNAME i get the same error message, i've tried over and over and nothing
Photo of Phil7881

Phil7881

  • 300 Points 250 badge 2x thumb
The friendly staff at Homestead added the CNAME record for me, and then it worked fine.
Photo of Nabil9547

Nabil9547

  • 132 Points 100 badge 2x thumb
i have the same problem Ehsan
Google Apps is requiring that I verify ownership of my domain, vbtlaboratories.com. Apparently, I can do this one of two ways:

1.Add a TXT record below to the DNS configuration for www.howt0.com.

The text to be added is
google-site-verification=Sdx18L5UmSrPKROrNOnIp10FRNLOiEbhHPQvouGPYz0

2. Alternatively, I can add a CNAME record below to the DNS configuration for www.howt0.com.

In this case, the CNAME Label / Host:is N4RGUEFPRNIY ,

and the CNAME Destination / Target is
gv-TYNDUYCYPL7F7M4Q7T3SIB7A4V4GKC2UDBZTAAHQXGHV5FUH4G7Q.domainverify.googlehosted.com..

When I go into Advanced DNS Settings, it's not clear how to add a TXT record. When I edit, add the CNAME record, and hit submit twice, I get the following message...
It appears that our partners are experiencing some technical difficulties, so we were unable to submit your A Record, CNAME and MX Record changes at this time. Please ensure that the records you are attempting to submit are valid and try again later.

Can you help?
Thanks very much.
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi Nabil9547,

Unfortunately your domain howto0.com isn't fulling pointed over yet. Once it has propagated, I'll be able to add the CNAME record.

Thanks,

Chris
Photo of Laura1161

Laura1161

  • 94 Points 75 badge 2x thumb
Same problem for me as well.... What do I need to do?
www.slideworkz.com
Host: 6BVFFO3ATHCE
Target:
gv-QQP2KSDXGO5RUGNRDFLYZ2624ZW3SNLSVU72P7K2WRB72GXQMO6A.domainverify.googlehosted.com.

It will not let you type in the entire target address. It's too long to fit in the box and it stops at the "domainverify" part. Thats why it wont let it go through. There is another topic open with people dealing with the same thing... Can someone please change that? I'm sure we aren't the only people that use google apps are we?
Thanks
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi Laura1161,

Thanks for the information. A CNAME record has been added with the information provide.

Chris
Photo of lleahnarrell7217

lleahnarrell7217

  • 170 Points 100 badge 2x thumb
can someone just explain how to do this rather than just doing it?
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi lleahnarrell7217,

Unfortunately Google supplies a txt and CNAME record that is too long for the DNS settings on the front end. The only way to add them is to go directly into the domain registrar and manually enter them on the back end. I apologize for the frustration, but if you would reply with which records need updated, I'd be more than happy to take care of it asap.

Thanks,

Chris
Photo of Annastacia7130

Annastacia7130

  • 1,420 Points 1k badge 2x thumb
Thanks you lleahnarrell7217! geezzz....I've been trying to get this done for 2 days now with NO help from Homestead. Getting tech help is like finding a needle in the proverbial haystack. Having said that. Can ANYONE at homestead plz facilitate the same fix for me? My info is:

I have to add the following TXT record to my DNS configuration: google-site-verification=mOJoiwtH0wdpXeQkeoGtXBT2rnIqTyjar96VbEyqgNA

My website is www.yourlegalleverage.com

Can you plz email me at annastacia.belladonna@hotmail.com so I know this has been done or if you need more information from me to get this taken care of?

At this point I don't care who does it as long as it is taken care of. My website is live and folks are having issues getting emails to me. That means $$ I lose.
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi Annastacia7130,

Sorry for the delay and frustration. The TXT record has been added to your domain.

Thanks,

Chris
Photo of Annastacia7130

Annastacia7130

  • 1,420 Points 1k badge 2x thumb
Unfortunately Chris whatever was done did not work. I am still unable to get verified by google apps. Can you please try the following instead:

Add the CNAME record below to the DNS configuration for yourlegalleverage.com -

CNAME Label / Host: 2C67X5FX3UZN
CNAME Destination / Target: gv-EKGTAB6DUUZ34R2HR43OIGLVMF4VG75YNWWGBWLYKGX65VOFUXXQ.domainverify.googlehosted.com.

Can you please help? Thank you.
Photo of Annastacia7130

Annastacia7130

  • 1,420 Points 1k badge 2x thumb
In the alternative we can try adding the TXT record again as follows:

Add the TXT record below to the DNS configuration for yourlegalleverage.com.:
google-site-verification=mOJoiwtH0wdpXeQkeoGtXBT2rnIqTyjar96VbEyqgNA
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi Annastacia,

Thanks for the reply. I added both the CNAME and TXT record to your domain. You should be able to see the added CNAME under the dns settings of your domain.

Thanks,

Chris
Photo of Nabil9547

Nabil9547

  • 132 Points 100 badge 2x thumb
Google Apps is requiring that I verify ownership of my domain, vbtlaboratories.com. Apparently, I can do this one of two ways:

1.Add a TXT record below to the DNS configuration for www.howt0.com.

The text to be added is
google-site-verification=Sdx18L5UmSrPKROrNOnIp10FRNLOiEbhHPQvouGPYz0

2. Alternatively, I can add a CNAME record below to the DNS configuration for www.howt0.com.

In this case, the CNAME Label / Host:is N4RGUEFPRNIY ,

and the CNAME Destination / Target is
gv-TYNDUYCYPL7F7M4Q7T3SIB7A4V4GKC2UDBZTAAHQXGHV5FUH4G7Q.domainverify.googlehosted.com..

When I go into Advanced DNS Settings, it's not clear how to add a TXT record. When I edit, add the CNAME record, and hit submit twice, I get the following message...
It appears that our partners are experiencing some technical difficulties, so we were unable to submit your A Record, CNAME and MX Record changes at this time. Please ensure that the records you are attempting to submit are valid and try again later.

Can you help?
Thanks very much.

This reply was created from a merged topic originally titled
Can't add TXT records to DNS configuration.
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi Nabil,

The CNAME record has been added.

Thanks,

Chris
Photo of LR3273

LR3273

  • 260 Points 250 badge 2x thumb
My Google Apps won't verify my domain lrtranscripts.com. I'm afraid I've made a mess of things because i followed google instructions and put the Cname and etc. in BOTH my registar (Melbourneit), and my host (Intuit Websites) help!
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi LR3273,

Unfortunately I don't see the CNAME or txt record associated with your domain. Can you please respond with the code and I'll add it to the backend of our system. Google is looking for the verification on our side and isn't seeing it.

Thanks,

Chris
Photo of LR3273

LR3273

  • 260 Points 250 badge 2x thumb
Hostname: ZBGA3OCRMKYT
Points To address: gv-3A2A5Y6CMQZ2TWFCKJYHLUIP2MVXOJEH56QRX3GMKCEFR4BBFH5Q.domainverify.googlehosted.com.
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi,

Thanks for the quick update. The CNAME record has been added.

Chris
Photo of Geoff2913

Geoff2913

  • 104 Points 100 badge 2x thumb
Chris, same problem for me trying to verify with google. can you add to my account....

website
inventergy.com

cname host
4AB7SHQLAN3H

cname destination
gv-4CMWWQBWH2Z5TIBH7J3YZR6I5VQIBDGPNS53H7C3OD4U4Q5RRCJA.domainverify.googlehosted.com.

thanks,
geoff
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi Geoff,

Thanks for posting. Unfortunately the backend of the system isn't accepted that CNAME record. Do you by chance have the TXT record?

Thanks,

Chris
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi Geoff,

The system accepted your CNAME record this morning. Please let us know if there is anything else we can help with.

Thanks,

Chris
Photo of LR3273

LR3273

  • 260 Points 250 badge 2x thumb
Reply to Chris Folmer, LRTRANSCRIPTS.COM is my domain. I put this info into https://www.melbourneit.com.au, which owns my domain, AND AGAIN on Intuit who is my website hosting. I dont know if problems are because I put this info both places, but Here is the info from Google Apps. Hostname: ZBGA3OCRMKYT
Points To address: gv-3A2A5Y6CMQZ2TWFCKJYHLUIP2MVXOJEH56QRX3GMKCEFR4BBFH5Q.domainverify.googlehosted.com.
Photo of LR3273

LR3273

  • 260 Points 250 badge 2x thumb
no site option for Intuit or Homestead shows up in the providers for Google Apps, and it would walk me through it. It only gives me the Melbourne IT option which is my domain registeration, and i deleted the cname there, but I do not know where to get a TXT name because Melbourne DNS management doesnt give me that option.
Photo of LR3273

LR3273

  • 260 Points 250 badge 2x thumb
Hi LR3273,

Because you are pointing your domain over to us, Google would be looking at the DNS settings on Intuit's side for the CNAME or TXT record that Google provides. It shouldn't matter if you had the records on both sides as Google should of seen it within your DNS settings of Intuit.

For domain management, do you see Tucows as a provider under Google Apps? They are the domain registrar used by Homestead/Intuit.

Thanks,

Chris
Photo of Kenneth1583

Kenneth1583

  • 60 Points
Hi Chris.

I also have the same problem.

Kindly assist please.

My domain is atatechnology.com.

CNAME Host: VD7GPAGYU5SD
CNAME Target: gv-GVVVNXQZROEJCMSP242VIWNWZ5TGA4L7DJ55SSCYRZTUITTS7Y2A.domainverify.googlehosted.com.

and also,

Add the TXT record below to the DNS configuration for atatechnology.com:
google-site-verification=2_yIP8CdJ0bgHD7qm2hwgd56im4nIpgeuJQQQ193DIM

Thanks in advance!

Kenn
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi Kenn,

Your CNAME record has been added.

Thanks,

Chris
Photo of Steven4424

Steven4424

  • 74 Points
Chris,
I'm having the same issue, "It appears that our partners are experiencing some technical difficulties, so we were unable to submit your A Record, CNAME and MX Record changes at this time. Please ensure that the records you are attempting to submit are valid and try again later."

My domain name is @gtgcompanies.com

CNAME Label/Host: VLIZCMKSFUD6
CNAME Destination/Target: gv-FHCAUDTTVGCQQF6SE4RL5XEVTAG7WVTKZLIQ5NLOK2JMXUMMOCKA.domainverify.googlehosted.com.

Can you help? Thanks
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi Steven,

Your CNAME records have been updated.

Thanks,

Chris
Photo of jones0870

jones0870

  • 142 Points 100 badge 2x thumb
Can you please help me to

Domain: baronjones.org

CNAME Label / Host: ILEAEXE52PV4

CNAME Destination / Target: gv-ER34BSQZ7ZW77GLOW2BDI2XKSMGUGGHYWWW42JVMYX7ZPJPNJYAA.domainverify.googlehosted.com.

Help, please?
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi Jones,

The CNAME record has been added.

Thanks,

Chris
Photo of mark8193

mark8193

  • 62 Points
Google Apps is requiring that I verify ownership of my domain, nfid.net.
Add a TXT record below to the DNS configuration for nfid.net.
The text to be added is
google-site-verification=uvvWpVOLyKcOOcXZQ64vYalfRQsGyoY4SYo3xJqUdN0

When I go into Advanced DNS Settings, it's not clear how to add a TXT record. .

Can you help?
Thanks very much.

This reply was created from a merged topic originally titled
How do I add a TXT to my DNS.
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi Mark,

The TXT record has been added to your account.

Thanks,

Chris
Photo of LR3273

LR3273

  • 260 Points 250 badge 2x thumb
help me add a text record - i have several requests but everybody gets help but me - please contact me! ORIGINAL AS FOLLOWS

LR3273 2 days ago
Reply to Chris Folmer, LRTRANSCRIPTS.COM is my domain. I put this info into https://www.melbourneit.com.au, which owns my domain, AND AGAIN on Intuit who is my website hosting. I dont know if problems are because I put this info both places, but Here is the info from Google Apps. Hostname: ZBGA3OCRMKYT
Points To address: gv-3A2A5Y6CMQZ2TWFCKJYHLUIP2MVXOJEH56QRX3GMKCEFR4BBFH5Q.domainverify.googlehosted.com.
comment
LR3273 1 day ago
no site option for Intuit or Homestead shows up in the providers for Google Apps, and it would walk me through it. It only gives me the Melbourne IT option which is my domain registeration, and i deleted the cname there, but I do not know where to get a TXT name because Melbourne DNS management doesnt give me that option.
LR3273 1 day ago
Hi LR3273,

Because you are pointing your domain over to us, Google would be looking at the DNS settings on Intuit's side for the CNAME or TXT record that Google provides. It shouldn't matter if you had the records on both sides as Google should of seen it within your DNS settings of Intuit.

For domain management, do you see Tucows as a provider under Google Apps? They are the domain registrar used by Homestead/Intuit.
Photo of LR3273

LR3273

  • 260 Points 250 badge 2x thumb
No that is not an option, where should i put the Cname info? Melbourne is on the list (my domain provider) but Intuit is not, nor is Tucows or HOmestead.(hosting)? I'm afraid i've messed things up. HELP!
Photo of LR3273

LR3273

  • 260 Points 250 badge 2x thumb
thank you i will try that.
Photo of Phil7881

Phil7881

  • 300 Points 250 badge 2x thumb
Hi Chris,
I need to verify my ownership of http://vaccineandbioconsulting.com/ for Google Apps.
Could you please add a CNAME record to the DNS configuration for vaccineandbioconsulting.com?

The CNAME Label / Host is 4TEFJD4OSFSI
The CNAME Destination / Target is gv-QUEQTICNWBUYJ2IGI6GDMW46ESTJ3AV264ZSWSVOJRE5EU7GOKVQ.domainverify.googlehosted.com.

Thanks very much.
Much obliged.
Phil
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi Phil,

The CNAME record has been added to your domain.

Thanks,

Chris
Photo of LR3273

LR3273

  • 260 Points 250 badge 2x thumb
Now my website wont even come up. help! I tried to put some HTML code in that Google Apps told me to as an alternative verification, and now it messed up the "point to" website code! LRTRANSCRIPTS.COM says not found now! Please help me start from scratch and undo any damage i've done following the Google Apps alternative domain verification suggestions. My registrar is Melbourneit, Intuit is my host.
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi LR3273,

Sorry for all the frustration. It looks like you changed your nameservers back to secure.net which took the pointing process away. Please update your nameservers on Melbourneit's side to:

ns1.mdnsservice.com
ns2.mdnsservice.com
ns3.mdnsservice.com

As soon as you do that, your website should start to pull back in in a couple hours. As far as the txt record, it was added to your account. However if you have the CNAME or HTML code (meta tag), please feel free to send it to chris_folmer@intuit.com and I'd be more than happy to add it for you.

Thanks,

Chris
Photo of Michael2315

Michael2315

  • 60 Points
I'm having the same problem, I need to add the following to my CNAME so that google can verify my webpage. Can you please add it for me? Thanks!

Website Name: Bixonlaw.com

Host Name: TOSI7VAAWW6Q

Target: gv-Z6F5IRYZCN6L3FW6EPGKN66KDN5U2RBQVS23JQSFHC5BEDDHTFGQ.domainverify.googlehosted.com.
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hey Michael,

Sorry for the delay. It appears you were able to talk to someone to get the CNAME added. Please let us know if there is anything else we can help with.

Thanks,

Chris
Photo of Michael8370

Michael8370

  • 60 Points
Hey Chris, Really sorry to jump on the CNAME bandwagon here but I am encountering the same issue. Could please add this the CNAME manually?

Site: Platenation.com
CNAME: OZDUA3O7YPIF
Target: gv-SPGI3JWKKBTXKQE6N3AVKHT36I3H7K3YAJSDP3VZ3C2XG2SWHSRA.domainverify.googlehosted.com.

Thanks Chris!
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi Michael,

Welcome to the Community!

The CNAME record provided has been added to your domain.

Thanks,

Chris
Photo of Melanie9406

Melanie9406

  • 92 Points 75 badge 2x thumb
Hi Chris

Could you please help me out to. Google is looking to verify my domain melicious-media.com
Host: ST4P5G2DBBXU
Target: gv-63GVVSGRURK2KVZ23ZX6KVLZDN2FUO5ERRAAAZ2MTDZNT27WMEUA.domainverify.googlehosted.com.

Thanks!
Melanie
Photo of Melanie9406

Melanie9406

  • 92 Points 75 badge 2x thumb
Hi Chris

Could you please help me out to. Google is looking to verify my domain melicious-media.com
Host: ST4P5G2DBBXU
Target: gv-63GVVSGRURK2KVZ23ZX6KVLZDN2FUO5ERRAAAZ2MTDZNT27WMEUA.domainverify.googlehosted.com.

Thanks!
Melanie
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi Melanie,

Thanks for posting!

Your CNAME record has been added.

Chris
Photo of Brian7789

Brian7789

  • 70 Points
Hello Chris,

I'm in the same boat, need help too please!

Domain: amaralmarketing.com
CNAME Label / Host: JTWKUNRP3UVP
CNAME Destination / Target: gv-SMDZRPMSSWA3A7ZTHYLH47AHHRKALLA63CNFVA4I2TIPZXFRBZGQ.domainverify.googlehosted.com.

Thank you Chris!!
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi Brian,

Unfortunately it appears the backend of our domain control is down. I'll try again in a couple hours, but the CNAME most likely won't be updated until tomorrow morning.

Sorry for the inconvenience.

Thanks,

Chris
Photo of Brian7789

Brian7789

  • 70 Points
Okay no problem. Thank you for the reply and your help
Photo of Chris Folmer

Chris Folmer, Alum

  • 28,258 Points 20k badge 2x thumb
Hi Brian,

Thanks for your patience. Your CNAME record has been added. Please let me know if there is anything else I can help with.

Thanks,

Chris
Photo of NVogt153320

NVogt153320

  • 70 Points
Same issue for rootslikemountains.com How can this be fixed?

google-site-verification=BbS5pV59T8iKPLemZN74r3Z--P0Eed_d5RKK9yPTQPE

This conversation is no longer open for comments or replies.