Action Needed - Changes to your DNS

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  • Announcement
  • Updated 5 years ago
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You may or may not have recently received an email with the subject, Action Needed - Changes to your DNS. Here is what it means:

If your domain is pointing to a website at Homestead using. A and CNAME records, then you will need to make a DNS change. Please create a private conversation and we will provide you the necessary records. For security reasons I can not post them publicly.

If you point to Homestead using our nameservers, then you will not need to take any action.
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Drew N, Alum

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Posted 5 years ago

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Larry7044

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I have already checked my DNS settings associated with woolcom.net and they are correct. As far as woolcom.com goes, I no longer use this domain.
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William1899

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deb1587 How are your forms now, I am still wondering if it is a problem for me, we have had massive losses here...still my form totals are way down...
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ArtValue

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MY WEBSITE HAS BEEN DOWN FOR SEVERAL WEEKS!!!! I have been traveling, and lost a ton of prospective business. This is crazy! A company that "HOSTS" many company websites, cannot just send an alert message, and then drop all of the websites! The "alert" went out two days before Christmas, which they cannot show was actually ever sent to us. 
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William S

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ArtValue,

Are you still having issues loading your site? I was able to pull it up with both adelaidefineart.com and .net
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Mike8865

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Your attempt at giving instructions is ridiculous. If your going to make changes, give your customers concise information. The only way I could get email back was to disregard everything you suggested and wing it.
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Drew N, Alum

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Mike8865,

We are sorry if you had an issue, but I am not sure what it was. It does not appear that you were required to change the DNS. If you were, you would have received an email at the beginning of the year.. These changes are specific to a subset of customers and can't be "winged" If you required this change then you would need specific new records that we are unable to post publicly. This is why the topic asks you to create a private conversation, so we can provide you with your records.

I'm guessing you had a different issue and I'm glad you got it fixed. Next time you have an issue, feel free to post a question here.
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Larry7044

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I have been keeping quite since you helped me with getting the correct index page showing in Plus and I know you have been busy with other customers. I was just wondering what are some of the new features becoming available with all of the changes being made? 
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Drew N, Alum

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Unfortunately Larry7044,

All of this was a back end change to go from an outdated set of servers to a much more modern one. You won't see much out of this change directly, except for some additional speed. The new center will also be more secure and less vulnerable to DDoS attacks. It does, however, give us a modern platform from which we can improve all products and services in the future.

Drew
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Larry7044

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Until this week my main site woolcom.net has been working OK. But over the last few days it is slow to load. You get part of it fairly quick and then it takes 10-15 seconds for the rest of it to load. Any idea how much longer until this can be resolved? I have many customers using this site for their home page and I'm getting calls from them about this.
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Larry7044

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Thanks, I have noticed an increase in speed since the 23rd and also have my Desk Top Site Builder working again. I was hoping that we could get some new templates at some future date.
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Charlene5899

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HELP!!!!! My website is not working and I have no idea why. It is not a billing issue and I only found out from Google Adwords that the link in my ads is not working and may close down my account.  This  is my only business and income and I have no idea what this DNS thing is. I need some help!!
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Drew N, Alum

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This is a different issue

Please reference the new conversation here: I can't see my website
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James8245

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My website is down: atlanticuniv.edu. Please help.
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Drew N, Alum

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James8245,

In the top post there is a link to create a private conversation. Please do so and I will assist you.

Thanks

Drew
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James8245

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ok. Just did it!
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Deb1587

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How do I create a private conversation to get my issue resolved of the submit button not working?  I have searched for the link in the "top post" and cannot locate it.  
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Snail's0510

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I haven't changed anything yet. Is this why asnailspace.net is now no longer accessible without a www?
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Drew N, Alum

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Hi Snail's0510,

Please create a private topic and I can provide your new records. There is a link on how in the top post in this topic

Drew
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Stepheon7231

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My website isn't showing up.  What is going on.  I'm calling Homestead and no answer.  This is not good. 
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Drew N, Alum

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Please create a private topic. I linked to the instructions above.

Drew
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James0536

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What is Homestead's new IP Address?  I was just in chat and got it, but the box disappeared and I lost it!!  Don't want to go back through chat, I was there forever
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Snail's0510

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This reply was created from a merged topic originally titled Why is my site not working?.

I did not receive an email about updating DNS contact info, and my interface in the domains tab does not have the "Edit Contact Info" link. Please advise.

Note: This conversation was created from a reply on: Extremely important domain information.
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Harlenbayha3376

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I point my DNS over to wordpress, and I don't use homestead's service for much other than occasionally hosting some files, but not right now. I assume I don't need to do anything. Is that correct?
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Drew N, Alum

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Harlenbayha3376,

That is correct.
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Kim6179

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This reply was created from a merged topic originally titled why do I have to put www in front of website now?.

I'm no longer able to bring up my website world-scales.com now without putting www. in front of it. Can this be fixed???
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Stefanie5786

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I have a website down and need the new A and CNAME information ASAP!!
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Drew N, Alum

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Stefanie5786,

Can you please create a private conversation as linked in the original post. Also tell us which domain is the problem.

Thanks

Drew
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Kennen9632

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This reply was created from a merged topic originally titled Website down for over 2 weeks! No response from Homestead. What is the problem? W....

Entire website: www.nollmedia.com has been inaccessible for over 2 weeks
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Drew N, Alum

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Please create the private conversation linked above.
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Carrll5893

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Okay, so you're saying we have to update our DNS on www.kiinaniphotography.com, www.alohavideography.com, www.robilotta.com, www.island-of-montserrat.com & www.surf-toons.com Please give us a link for a private conversation. Thank you!
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Drew N, Alum

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The link for how to create a private conversation is in my original post in this topic

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