Account: View Billing

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  • Updated 3 weeks ago
To get more information on any current or previous billing information. 

1. Click on account from the top right. 
2. Select Billing & Payments from the drop down.



From the next screen you will see all the billing information. This window shows

The current credit/debit card on file for payments. 
Any credit amount posted to the account. 
The next upcoming bill date. 
A hyperlink to view all payments for the entirety of the account. 
The date of all previous charges
The card and amount of all previous charges. 

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Homestead FAQ, Employee

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Posted 2 months ago

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fitbyfaith

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It is hard for me to get on the phone with my job.  Could a customer service agent check my account?  I canceled my simple store in sitebuilder  a few days ago and upgraded to the store in website builder the same day.  I was charged for both today. Could I please be refunded for the simple store and also make sure I am not charged again for it.
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Michelle C, Employee

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Hello,

I do see 2 simple store add ons currently. One is for http://dscreationsixblessedjohn.homestead.com/Store.html and the other store is attached to fitbyfaith.net. We want to remove the one attached to your old site http://dscreationsixblessedjohn.homestead.com/Store.html correct?
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fitbyfaith

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Yes please!
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Michelle C, Employee

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I have gotten that downgraded. I can apply a credit back to the account for the $9.99 store change. 
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fitbyfaith

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Michelle, I have not seen a credit for this yet.  Can you please check on it for me?  Thank you
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Michelle C, Employee

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Hello,

I do apologize, it is showing now.