Account Refresh - Domains still showing on list and billing

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  • Updated 1 year ago
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Archived and Closed

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You sent me an email to confirm that my domain transfer request to another provider has been completed on the 14th of August, its now more than 10 days later and it's still showing on my domain list and I'm still being charged for it. Domain name fuzzybumble.com

I also had an email from you on the 20th to say my other domain transfer (away) has been completed (fuzzybumblecreations.com) and this is also still showing on my homestead account and on my billing.

Please can you refresh my account ASAP and amend my billing and credit accordingly.

Thanks
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Lisa7083

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Posted 1 year ago

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Drew N, Community Manager

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This has been done. In the future, if you transfer a domain away, once the transfer is complete, simply go to the domains tab and click Delete domain under the appropriate domain. It will delete the domain from your list and delete the billing associated with that domain.

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