This conversation has been merged. Please reference the main conversation: How do I voice my complaint with regard to the email service?
This morning I pulled in 120 emails and 20 of them were good, the rest spam. I've also discovered that many of my emails are coming in 2 or 3 days after customer's have sent them, and I can only assume the same is happening with my replies, which will make my customers think I'm not very quick to contact them.
It's now been 8 days since I first wrote Homestead about this problem.. When can we expect this to be fixed??????? Days of weeding through all this spam is getting more and more annoying..
And you know what really annoys me? When I first wrote about this, I assumed it was just me, that I had done something wrong or my email account had been hacked, and when I used instant chat with a customer service rep, they never once mentioned that this was a problem with Homestead. And then when I wrote first wrote on this forum, they didn't fess up and admit this was a problem until a bunch of people started complaining.. Not cool homestead!!!You wasted a lot of my time. If you had just admitted this was your problem and there was nothing I could do about it, it would have been a lot better...
Note: This topic was created from a reply on the Why am I suddenly getting an unusual amount of spam in my email? topic.
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