535 incorrect authentication data

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I have added the port number and the smtp homestead info, to my email software to send out emails when I check the connection I get the error message 535 incorrect authentication data. Can you help
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Lilian7427

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Posted 6 months ago

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Todd H, Social Media Specialist

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Did you connect your email records with these records found here?
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Lilian7427

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I have tried all the email accounts and passwords and still the same error message
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Drew N, Community Manager

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What program are you using? The authentication is plain text. Send the email address and password. You should not have any encryption on.

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