502 Errors 2/11/15

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This conversation has been merged. Please reference the main conversation: 502 Errors 2/16/15 (Resolved)

We were having reports of customers getting a 502 error when editing and viewing SimpleStores and Blogs. Contact forms and contact buttons are also reporting the 502 error. 

These reported 502 errors from stores, blogs, and forms has been resolved. We apologize for the inconvenience.
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William S

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Posted 4 years ago

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stevek0675

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This reply was created from a merged topic originally titled Site error.

Trying to create the page on my new site. Without success... The browser displays "Site Error" after timeout. After login there it too long delay....
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kathryn4603

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This reply was created from a merged topic originally titled Whats going on?????.

My page gives me this---------
502 - Web server received an invalid response while acting as a gateway or proxy server.
There is a problem with the page you are looking for, and it cannot be displayed. When the Web server (while acting as a gateway or proxy) contacted the upstream content server, it received an invalid response from the content server.
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Cliff7329

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This reply was created from a merged topic originally titled 502 Error comes up when trying to publish my web site changes.

Made several changes to my web site this morning.  Saved, then tried to publish the page the changes were made on.  

Instead got this pop up:  502 - Web server received an invalid response while acting as a gateway or proxy server.There is a problem with the page you are looking for, and it cannot be displayed. When the Web server (while acting as a gateway or proxy) contacted the upstream content server, it received an invalid response from the content server.

I signed out and tried again, but the site will not publish.  What's the problem?  I really needed those changes to be made today for clients.  Thank you.
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Lucie2686

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yeah same here!! what's going on??!!


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Amy1745

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This reply was created from a merged topic originally titled I am getting a 502 error on my page. How long with this apprear? I'm losing cus....

website:  arrowheadwellservice.com      

The error is appearing on all of the pages except the home page for the contact/email link.
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Michael8668

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This reply was created from a merged topic originally titled server error and slow loading program. fix this please..

"SERVER ERROR"

We are supposed to have an important release of a news people were expecting this morning but this f'n server had to die on us. what the hell.

502 - Web server received an invalid response while acting as a gateway or proxy server.
There is a problem with the page you are looking for, and it cannot be displayed. When the Web server (while acting as a gateway or proxy) contacted the upstream content server, it received an invalid response from the content server.
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Ricky6130

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This reply was created from a merged topic originally titled Cannot send email from my site....

When clicking on my "contact me" button, a 502 Error Box pops up instead... My site is a wedding site, and this is one of the busiest times of the year for me... please advise...
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Lawrence5219

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This reply was created from a merged topic originally titled Google Map and Contact Forms stopped working.

Website;

WWW.Vilage.com/contactus/html and in Sitebuilder Plus as well.

Issue: The Map and the Contact/Visitor input form interfaces are
no longer functional. The areas where they once resided on that page show the
following error:

 “502 - Web server
received an invalid response while acting as a gateway or proxy server.

There
is a problem with the page you are looking for, and it cannot be displayed.
When the Web server (while acting as a gateway or proxy) contacted the upstream
content server, it received an invalid response from the content server.





Can you help?



Thanks,



Lawrence Hughes

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Michael8668

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This reply was created from a merged topic originally titled missed out on morning visitors, numbers suffered due to 502 error.

because this isnt the first nor was it the second, or the third..
i've been a custom for nearly 15 years. i want to stay loyal. the prices are high and the inability of this thing to be mobile friendly without paying ANOTHER fee is just nonsense. there are better, responsive, more functional and user friendly site builders out there.

i still havent forgotten about my mailing list that this company has deleted by prying into my account which this company denies. i lose $5000 every year since. that was over 2000 names.

this morning, that 503 error kept us from releasing a story on our blog that killed our chances at upping the visitor count. wtf homestead. get ur shit together.
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William S

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We apologize again for the inconvenience this caused for your website and company. We do understand that every issue that arises can have an impact on our customers business. Our success as a company is tied to our customers having success with their website. When these issues occur, we try and resolve it as quickly as possible to minimize the impact. 

All the reported issues with the 502/503 errors should be resolved. Let me know if the problem persists.    
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Alannah3334

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Getting a 502 error when trying to edit blog. Also, message on live site says, "Sorry, we're unable to load this blog." Any ETA on when this may be fixed?
Thanks
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Drew N, Alum

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These are the first 2 reports, today. We are looking into it.
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Alannah3334

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Thanks Drew, also getting this on Contact page of live site: 502 - Web server received an invalid response while acting as a gateway or proxy server.There is a problem with the page you are looking for, and it cannot be displayed. When the Web server (while acting as a gateway or proxy) contacted the upstream content server, it received an invalid response from the content server.

Thanks so much for your help! Let me know if there is any other info I can provide that may be of help.
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Devonne7169

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Just received this 502 error code while trying to update my website. When trying to view my website it says it cannot be found.      Date: 2/13/2015        Time: 4:09PM
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Drew N, Alum

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Splitting this to merge into the topic that will resolve it.

Please reference the new conversation here: My site is not showing up, what's wrong?
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David4613

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I'm having the same problem as celeblife2731 with the contact form on my site
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celeblife2731

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I'm getting this message "502 - Web server received an invalid response while acting as a gateway or proxy server.There is a problem with the page you are looking for, and it cannot be displayed. When the Web server (while acting as a gateway or proxy) contacted the upstream content server, it received an invalid response from the content server". When trying to publish my pages in sitebuilder plus, what is going on? I thought this problem had been resolved yesterday??? 
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Drew N, Alum

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celeblife2731,

Which site and page is this happening on?
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Ileigh3723

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My web forms aren't working.  They say -502- Web server received an invalid response while acting as a gateway or proxy server.  there is a problem with the page you are looking for, and it cannot be displayed.  When the web server (while acting as a gateway or proxy) contacted the upstream content server, it received an invalid response from the content server.
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Drew N, Alum

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We are looking in to this
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Charles2378

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This reply was created from a merged topic originally titled 502 Error when trying to update Simple Store.

Started to receive 502 error message just a few minutes ago when trying to update Simple Store. What's up??? Lost about 30 minutes of work!!! Not happy!!!
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Drew N, Alum

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Hi folks, there was a brief time that this occurred. The engineers have reported that a fault was corrected. Please try again. You may need to clear your browser.
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Alannah3334

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Thanks Drew! Looks like everything's cleared up!
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Jacqueline6104

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My website is not working properly! most pages get a 502 - Web server received an invalid response while acting as a gateway or proxy server.
There is a problem with the page you are looking for, and it cannot be displayed. When the Web server (while acting as a gateway or proxy) contacted the upstream content server, it received an invalid response from the content server.
  My website does not display fully, the back ground does not display and a big 502 Error message..
  I can not contact anyone with the live chat because i get a message that says: Chat key cookie does not match visitor chat key.
 my website is www.anythingspossiblejewellery.com
My website was down before Christmas and lost lot's of Customers and lot's of money, now this before Valentines day, this is unacceptable! Why are you having so many problems?
(Edited)
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Drew N, Alum

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The brief issue of the 502 error only affect blogs, forms, and Simplestores was resolved. I see your site and it looks normal to me.
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Jacqueline6104

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I looked at my site and it is working normally now. Thank you for fixing this problem.  

Every page of my website was affected and error message on each page, except for the index page. I did not check the blog and I don't have a simple store.

  Thank you,

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spadolly1064

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Started to receiving the same 502 error again this morning. Contact boxes, Picture boxes and maps are not loading just getting the web server received an invalid response while acting as a gateway or proxy server.

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