502 error on Simplestore, contact forms, and Google Maps

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  • Updated 1 month ago
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Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived as resolved

We are aware of an issue affecting a limited customer base from viewing their websites. Our engineering team is engaged and working to ensure a prompt resolution. We appreciate your patience while we rectify this matter.
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Elyzabeth , Official Rep

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Posted 3 months ago

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Amylearned1388

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I am totally aware that you know there is a problem with site builder plus. My website has missing data and ??????question marks All over the place. I am getting pounded with questions on why my site is not working? I would like a refund for days not useable. Also an eta on when it will be working. I noticed you have added a new site builder.... can we transfer our existing website to that new and improved site seamlessly?

Appreciate any and all help!
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Dilshad2348

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I don't have new site 
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Dilshad2348

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how long will take?
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Brad9094

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This reply was created from a merged topic originally titled contact us button not working.

"Contact form" not loading. Error says "The service is unavailable."  If it does load, it will not send form.
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Dorothy9614

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This reply was created from a merged topic originally titled My website is showing Server Error 502 where the Google Map should be & where the....

My website is showing Server Error 502 where the Google Map should be and where the Contact Us form should be. How do I fix this or is this something on your end?
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Michael2772

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I am now unable to do any update to my store, when i login it now tells me I have no store setup yet. When I go to my website the store is there, but sometimes if I refresh some woman clothing store come up instead of mine.

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