404 when selecting a new template design

  • 0
  • 1
  • Problem
  • Updated 11 months ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 7 days of inactivity

Literally just signed up and keep getting:
404 - File or directory not found.The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

This is when I am trying to select my initial template. Off to a great start...
Photo of apblea5610


  • 70 Points

Posted 11 months ago

  • 0
  • 1
Photo of Michelle C

Michelle C, Employee

  • 34,962 Points 20k badge 2x thumb

I apologize for that experience. The reason you are receiving a 404 error error when selecting a template is due to you already having another Homestead account with the same admin email address associated with it. You will need to change the gmail to different email address that has not been used on a previous account and that will resolve that error. 

This conversation is no longer open for comments or replies.