404 Page - Unable to Set Up SB+

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Google has been giving me crap about no 404 page for a while. So I finally went in and pulled up the siteerror404 prelisted page in SB+ and found it to be my original version from Desktop. I made a few changes and launched thinking that-was-that.......... 

Of course, I tested it by mis-spelling a landing page that resides a few levels into my site.......... the photos show what I should get and am actually receiving.  I even tried to rename it to just 404..... thinking that was what was needed.  Is our 404 page supposed to "siteerror404.html"? If so, what am I doing to screw it up?

Thank You
Pete

What should show



What does show with the mis-spelled url



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Peter0895

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Posted 2 weeks ago

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Elyzabeth , Official Rep

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Hi there Peter,

I don't know of a way to accomplish this in Sitebuilder Plus, as it typically happens automatically for sites created in this program. However, in Desktop under File,  there is a link that says "Customize site error 404 page". There is a default one you can choose from or you can style one.
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Peter0895

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Hi Elyzabeth,

I loaded up Desktop and found the link you are talking about. That instantly loaded my "siteerror404" page I was working with. I made a minor change, for change's sake, and published.  I then pulled up an active page, used one of the links and changed its destination URL in order to have an internal broken link. I published each...... clicked on the broken link and no go on the 404. I get the blank page with the ERROR shown above.

Now what?
Thanks
Pete

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