2 months worth of emails disappeared

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  • Updated 1 year ago
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Emails from 3/22/2019 to today disappeared. They do not show in Outlook or Roundcube.
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JESSE8394

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Posted 1 year ago

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Elyzabeth , Official Rep

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Hello,

I see you called and had a ticket escalated for this. One thing I do see, however, is that there are emails from that date range in the trash folder for that email address in Roundcube. Did you look there to see if the emails in question are there?
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JESSE8394

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No. The emails in the trash folder were deleted. This morning my inbox had no content. 
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Elyzabeth , Official Rep

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OK, in that case we will just wait for that ticket resolution

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