"Authentication Failed" setting up email on an android!

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I'm trying to set up my email on my android & I keep getting "Authentication Failed". Very frustrating since I'm following the directions set forth in other threads!
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Michelle3559

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Posted 4 years ago

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Drew N, Alum

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What method are you using? IMAP or POP. The instructions in this community should still work. Are you able to log in to Webmail. Usually authentication failed means the password is incorrect.
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Michelle3559

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I can log in to webmail but no luck with adding it to my phone. 
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Drew N, Alum

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Are you using the stock client? I don't recommend that one. The setup I use and recommend is using the k-9 mail client.

https://community.homestead.com/homestead/topics/how_do_i_setup_imap_email_on_my_android_device_usin...


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Michelle3559

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Is K-9 a separate email app?
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Drew N, Alum

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Yes, and it is free. It is much better than the stock client.
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Michelle3559

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What is the username supposed to be?
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Drew N, Alum

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The user name is the email address you are trying to check
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Michelle3559

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Finally Got it! Thanks!
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Drew N, Alum

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You're welcome

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