Labor Day 09/07/2015
Hello, In observance of the Labor Day holiday, Homestead phone, chat, and community support will be closed on 09/07/2015. All support wi...
William S
Joined on January 23, 2015
18,878 Points
190
Likes received
27
Conversations posted
2644
Replies posted
1545
Conversations followed
Conversations
Conversations 1 - 20 of 21
Domain issues 08/11/2015
Hello, We are currently experiencing issues with managing domains from the logged in site. Currently domains are displaying an error mes...
Urgent phone maintenance 8/10/15
We apologize for the inconvenience, but we are performing some urgent maintenance on our phone systems, and phone support will be unavail...
System issues 07/08/2015
3:20 PM Pacific: We are currently experiencing system issues that are affecting customer sites and the ability to log into Homestead.com...
Phone/Community/Chat support closed 07/03/15 and 07/04/15
Hello, In observance of the 4th of July US holiday, all Homestead support will be closed on 07/03/15 and 07/04/15. This includes phone, ...
Homestead phone support outage 6/30/15
We are experiencing some network connectivity issues with our phone support, and is temporarily down. We do apologize for the inconvenien...
Email/Billing issues 5/28/15 *Update*
We were experiencing an issue with our email service giving an invalid credentials and an issue with updating billing information. We ap...
Form Submissions
Hello, We have identified the issue that was preventing the form submissions from sending and resolved the issue. This also pushed throu...
Unable to log into SB Desktop and custom forms errors
Hello, We are currently aware of issues that are preventing customers to log into SiteBuilder Desktop saying their log in information is...
Facebook Share after publishing
We are currently aware of an error message when trying to share on Facebook using the popup after publishing your page. Facebook has chan...
Https crossed out
Hello, We are currently aware on an issue with the newest version of Chrome version 42+ where our https: is crossed out with a red X. Ou...
Homestead maintenance 4/16/15
Hello, Our developers are performing some urgent maintenance on Homestead.com and may affect the ability to log into Homestead.com or sa...
Network Issues
We were experiencing some brief network issues affecting customer sites. All issues should be resolved and sites should be coming back up.
Email Maintenance
We are performing scheduled maintenance on our webmail and services may be interrupted. We apologize for the inconvenience and any downti...
New Chat Hours
Our chat services have been updated going forward to be opening 2 hours earlier due to the excellent feedback during our recent test. Cha...
New chat hours
We will be changing our chat hours of operation, as we are temporarily testing possible customer benefits of opening chat support 3 hours...
502 errors 03/06/15
We experienced 502 errors, starting last night and rolling over to this morning, that was affecting the contact forms, blog, and stores. ...
Sitebuilder Plus 502/503 errors
We are aware of the error 502 and/or 503 some of you were receiving when attempting to launch or move between pages in Sitebuilder Plus. ...
Network issues 02/06/2015 UPDATE
We apologize again for the issues this evening. Our network engineers have identified the issue and resolved the problem with sites being...
Network issues 02/06/2015
We are currently experiencing a network outage affecting customer sites and logging into Homestead. Our engineers are working to resolve ...