Conversations
Conversations 1 - 20 of 23
We have had reports of delays sending and receiving email. These emails are being queued and will arrive once our team has a resolution....
Reports of customer websites not loading 10/18/2018
8:05 MST AM: The issue has been identified, and resolved. We will continue to monitor for any additonal reports. We thank you for your pa...
Site took forever to load...AND there is text on my home page that shouldn't be there "double click here to add text"...help?!
What's going on? Why so slow and why is that text there? www.rigdoninc.com
How can we improve our blog?
I am merging a number of topics here to bring everything together. If you agree with the ideas entered in the original post, then click ...
Can send but not receive emails
I can send but not receive emails - from info@aintreekennel.net. I have reset the password. I have deleted and remade the email account ...
Favicon for website
How do I add a favicon to my website?
Problems using site editor
I'm having problems getting site builder to load so I can edit our site. I've refreshed the page, and switched search engines from chrom...
Domain expired, site went down, now back up, where are my emails?
Our site went down due to a billing problem with the domain. It was down for about 24 hours, but back up. Our email went down as a resu...
Why is the homestead.com blog infinitely better than what is available to us paying for your services?
I would really appreciate a more modern blog interface, both for me and for my site visitors. The small business blog that homestead.com ...
How do I add the storefront link to my website
We are upgrading from simple store to the bigcommerce storefront. Once I'm done designing the store, how do I link to the store from the...
How do I add a manual order with BigCommerce?
In addition to the main function of your BigCommerce store, which allows your customers to place orders online, you may also wish to take...
Can clients pay an invoice using bigcommerce
We are a service company and we would like for clients to pay invoices online through our bigcommerce store. We would email them the inv...
Text element appears to duplicate or remove text at random
i have reported this issue to no avail twice that there is a bug in the creative portion of site builder in the text/copy whereby it dele...
Selling services and accepting payments on invoices in simplestore
I want to create a storefront on my existing homestead website for customers to purchase services. I also want customers to be able to p...
Is anyone else having small store problems??? My whole store is down and there is a server issue page posted. What is the status??
This is what my store says:
Sorry, looks like we're having server issues.
We're working to resolve our server error as quickly as p...
Error code accessing the COMMUNITY webpage
When I tried logging on to the community page, I got this error (in firefox):
An error occurred during a connection to community.homest...
FTP Access
Prohibiting FTP access should have been told to Homestead users before this was done. Especially since we are paying for a service that ...
Am I the only person having problems with cutting and pasting and editing in large text boxes
Text Copied duplicates when the enter key is pressed. Double clicking to edit often moves the cursor to a different part of the page. an...
How to Fix Email in Outlook
I monitor my website email accounts through outlook.
Since this last email issue, my outlook keeps popping up requests for me to submi...
Yes, Another EMAIL Problem Thread
I don't know what is more frustrating....the email crisis or how your company is handling the email problem.
Since no one asked me.......