Conversations

Photo of Linda9586
Amazon Tax Importation PROBLEM
Is there a phone number for customer service? This problem has been ongoing for almost a year. I have not had any follow up from either H...
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  • 4 replies
  • Problem
  • Acknowledged
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Photo of Linda9586
Amazon Tax Importation PROBLEM
Just wanted to let you know that the problem of tax amounts not importing from Amazon into Bigcommerce is still happening. This has been ...
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  • 2 replies
  • Problem
  • In Progress
  • Archived
Photo of Linda9586
Amazon Tax Bigcommerce
Orders that are imported from Amazon do not have the appropriate tax calculated. This is the fourth time this has happened. I need to get...
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  • 1 reply
  • Problem
  • Acknowledged
  • Archived
Photo of Linda9586
Changes to Paypal's integration?
I received an email regarding changes to Paypal's security certificate. It says that I may need to make changes to our Paypal integrati...
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  • 2 replies
  • Question
  • Archived
Photo of Linda9586
Bigcommerce Transition Problems
Since our storefront has transitioned to BigCommerce, some of our product pictures are no longer visable. Instead of the picture, there i...
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  • 2 replies
  • Question
  • Archived
Photo of Linda9586
Storefront Inventory Management
We have a storefront and I am not sure how the Inventory option works. I am the buyer, and I order new products once a week to replace t...
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  • 2 replies
  • Question
  • Answered
  • Archived