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Unable to download product option text or files submitted by customers in their orders
Dear Sir: We created file upload and text upload options for our products. Orders are coming in with links for these options. Nothing ...
How do I export my customer's order history from my Prostores storefront?
1. Log into your account and access the Storefront Administration screen by clicking the "Store Manager" link on the left.
2. ...
Crawl Errors - Goggle and Bing
Dear Sir: Where do we get technical support from? We have some serious problems with urls. We had 128 crawl errors from Goggle on 31 J...
Product Option File Upload
Product Options: When creating a "File / text" upload option order cannot proceed unless something is uploaded. How can this option be ...
How to retrieve old orders...
Where are the completed order prior to the transition. They were not transferred to the new site? Help...need to access some of them im...
No Credit Card Connection
Unable to Connect to Intuit's Credit card system. Followed all Intuit's instructions to no avail. Our business has come to a halt...tot...
DISABLING MERCHANT-DEFINE SHIPPING OPTION
DEAR SIR:
HOW CAN I DISABLE THE "MERCHANT-DEFINED" SHIPPING OPTION?. WE HAVE TRIED TO DISABLE IT TO NO AVAIL. CUSTOMERS CONTINUE TO ...
Gathering telephone number at checkout
Dear Sir: Trying to find status on Express Checkout Gathering Telephone Number Issue.
Owr system still not gathering the phone number....
Multiple Shipping Options
Dear Sir: We have set up UPS as preferred shipper. However, we would like to offer the USPS option also since a lot of our customers ar...
Shipper Option
We would like to configure FEDEX as our primary shipper. Does Homestead Storefront supports FEDEX, if yes, what do we need to do?. We c...
EXPRESS CHECKOUT
HOW DO WE RETRIEVE A CUSTOMER'S TELEPHONE NUMBER WHEN THEY USE THE EXPRESS CHECKOUT OPTION?
MENU LINKS
HOW DO WE LINK A WEBSITE TO OUR CATEGORIES LISTED IN OUR MAIN MENU IN STOREFRONT?