After an order is placed in my store I get an order confirmation email. However, customers have emailed me asking if their order went thr...
I'd like to setup an ecommerce store to sells hundreds of products. How do I add Storefront to my account?
I sell downloadable products. I don't really understand how a customer purchases a downloadable product.
I'd like to check the order of a downloadable product.
I want to allow customers the ability to download more than one copy of a downloadable product. How do I do that?
How do I zip (compress) images or files?
How do I zip images for bulk upload into Storefront?
I'd like to charge sales tax on shipping charges. Can I set up a sales tax category to do that?
I'd like to create a sales tax category. How do I do that?
How do I add payment buttons to my website?
When I look at my website, everything is on the side of the screen leaving a lot of blank space on the right. How can I center everything...
I have some questions about editing my website and would like to either talk or chat with someone. How do I chat with a support represent...
What is my login to the SEO dashboard?
How do I access the SEO dashboard?
I just had my site designed by Homestead and was told I would receive links to sign up for a training on how to edit my website. Where ca...
I just signed up for the Full Service package and need to fill out a business profile. Where can I find the Design Services Pre-work form?
I was told I need to communicate with my design consultant in the Design Services Customer Center. Where can I find that page?
I'm closing my Storefront, and need to cancel the payment processor. How do I cancel my Quickbooks Merchant Services account?
If someone calls me wanting to place an order, can I manually input the transaction?
I had a customer contact me today saying that my SimpleStore wasn't accepting American Express. How can I activate my account to accept t...