How do I connect to my store via WebDAV using CyberDuck?
What is Cyberduck?
Cyberduck is a free WebDAV software client that allows you to access your store's files remotely. It is available fo...
XNena
Joined on October 3, 2013
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How do I connect to WebDAV?
Finding your login information
1. Go to Design, then click on the WebDAV button.
2. You will see the following login information:
...
How do I create and bulk import 301 redirects with BigCommerce?
This topic will be for customers opening a new store with Homestead and moving from another ecommerce platform. Existing customer with a...
How will I access my Bigcommerce store?
We will send you your login information via email. You’ll be accessing your account via the Bigcommerce website at the Bigcommerce website
Is someone trying to hack my account?
I am getting a message when I log in that my account is locked because someone has tried logging into my account with the incorrect passw...
Broken Links!
I need to know and know ASAP how one fixes ALLLL of the broken links now created by this move? I have spent over 10 years building links ...
How do I allow product reviews to only be submitted by my customers?
If you are using the Bigcommerce product reviews feature, you are able to set your store to only accept reviews from past customers (thos...
Change Email Subject Line
I know how to edit the files for the email content but I need to actually change the SUBJECT line of email notification. It was relativel...
Store Credits 2 Part Question
1. How can I send a customer notification once a store credit has been issued?
2. How can I change the terminology from 'STORE CREDIT'...
How will this affect my search results?
• The marketing tools included with Bigcommerce are going to positively contribute to your SEO efforts.
• We expect your conversion rat...
International Flat Rate Envelope Not Showing
Very to the point. I have created the shipping zone for CANADA and I have selected the priority international options checked. However th...
is all my customer info already switch to BC ? if not does it get transfered ?
getting closer to switching my ProStore over to BG. is my current customer info automatically switch to BG ?
Flat Rate Product Shipping for Domestic vs. International
I have products that I run sales on and have been trying to figure out all day how to make this work the way it needs to between coupons,...
Stuck already on .... "How Would You Like to Take Payment?"
already stuck on the "payment" option. How Would You Like to Take Payment? On my ProStore customer simply types his Mastercard, Visa or...
How many products can I have in the new platform?
You will still have an unlimited number of products you can add to the store.