Extremely important domain information
Please read through this topic carefully, as the instructions must be followed in full to reactivate your domain.
If your website and...
Drew N
Joined on January 10, 2013
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Submit your Homestead Websitebuilder site for review.
If you would like to have your Homestead Websitebuilder site reviewed use the Reply to post your domain name. We encourage everyone to p...
Email box quota upgrades now available
At this time we are pleased to offer different email box quota options. You are welcome to post here or call support to assist with upgra...
Windows 10 and Sitebuilder desktop
Note: While this topic is primarily for Windows 10, we have seen other versions of Windows also require this procedure following some Win...
Planned maintenance for Cloudflare 9-20-2018
This announcement applies to all customers using Cloudflare nameservers with their website.
On September 20, 2018 from 13:00 - 14:00 U...
7/17/2018 Problem loading Websitebuilder
1:45 pm MDT: We are investigating an issue with an intermittent problem loading the Websitebuilder editor. We are sorry for the inconveni...
Browser locks up and displays strange screen when launching Sitebuilder Plus
We have received a few reports of site displaying a strange looking screen when trying to launch Sitebuilder Plus. If you see a screen si...
Support will be closed on Monday January 1st, 2018
Support will be closed for New Year's Day. We hope you had a fantastic 2017 and look forward to an even better 2018. Have a great day eve...
Support will be closed on Monday December 25th, 2017
Homestead support will be closed on Monday December 25th for the holidays. We wish you all a great day and will see you on Tuesday.
Customer support will be closed Thursday 11/23/2017 for Thanksgiving Day
The Homestead support team wish everyone a fantastic Thanksgiving. We will be back on Friday.
Important announcement concerning chat support
Dear Homestead Community:
In order to dedicate more time and resources to the Support Channels preferred by our customers, we have dec...
We are aware some people are having an issue with inserting images from the image library.
We are investigating an issue with inserting images from the library. You can view the images and insert them to the page, but they will ...
Reports of customer sites down 9/29/2017
We are aware of reports that some customer sites are experiencing intermittent down time. The DNS service used for Homestead sites is exp...
Problem logging in to Roundcube 3/19/2017
We are aware that some customers are having a problem getting logged in to Roundcube. Our engineers are looking into this and will resolv...
Homestead support will be closed on Monday September 4th, 2017 for Labor Day
The Homestead team wishes you a happy and safe holiday weekend.
Homestead support will be closed Monday May 29th, 2017 for Memorial Day
Homestead wishes you a happy and safe Memorial Day weekend. We will be back for normal hours on Tuesday.
Email suite conversion to Roundcube
Sitebuilder Plus updates
Over the coming months, we will be releasing some enhancements, improvements, and fixes in Sitebuilder Plus. You may have already noticed...
Read this if you are missing contacts or calendar entries after the Roundcube conversion.
If you have been converted to Roundcube Webmail and you are missing contacts and/or calendar entries, it is most likely due to a very old...
Email upgrade to Roundcube
We want to let you know about a change that will affect the way you use your Homestead email. Your webmail software is being upgraded f...