Technical support phones 12/23/2014 6:56am(MST)
We are currently unable to receive calls to our support number. Engineers are aware of the issue and are working to restore the service. ...
Drew N
Joined on January 10, 2013
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Simplestore, blog, forms and maps.
We are currently investigating reports of an issue with these elements.
Email issue 2/1/16
I am sorry I wasn't able to post earlier. We are aware of an email issue, which seem to have been resolved at this time. If you are still...
Planned Maintenance: Friday January 30th, 2015
To help ensure our chat infrastructure is up to date to support the highest level of service support chat will be unavailable for planned...
Sitebuilder Plus updates
Over the coming months, we will be releasing some enhancements, improvements, and fixes in Sitebuilder Plus. You may have already noticed...
Zimbra email shutdown
The email migration has been completed and all users have been notified. On Monday June 16th, 2014, the old Zimbra email servers will b...
June 23rd, 2014 Certificate and Connectivity issues
Currently we are experiencing 2 separate issues. 1) Some users are unable to connect to homestead.com. This is a known issue where the ...
I am trying to log in to my email and get a message that says Invalid Credentials.(Resolved)
Some email users are receiving an Invalid credentials error when attempting to log in to their email. We are aware of the problem and ar...
We wish you all a very happy Thanksgiving!
Support will be closed for Thanksgiving day. We will be back on Friday.
New chat support program
Hello all, We will be launching a new chat support program tomorrow morning. We do not expect any trouble with the change over. If you h...
Delayed Email on 10/25/2013
We are starting to receive reports from some customers that sent emails are not being delivered to the recipient. We have investigated a...
Accessing Homestead
If you are having a problem access homestead.com and need to log in to your account, please use the link to go directly to the log in pag...
Homestead chat support is offline(Finished)
We apologize for any inconvenience, but Homestead chat is currently offline for maintenance. 9:35 am Mountain: Chat is online
Community maintenance February 13th, 2016
There is a planned maintenance February 13th, 2016 from approximately 9:00pm MST to 10:00pm MST. During this window the community may not...
Planned Maintenance--November 14-15, 2014 11:00pm PT - 8:00am PT
Our data center will be doing network maintenance between the hours of 11:00pm pacific on November 14th, and 8:00am on November15th. T...
Customer support will be closed Thursday 11/23/2017 for Thanksgiving Day
The Homestead support team wish everyone a fantastic Thanksgiving. We will be back on Friday.
Support will be closed on Monday December 25th, 2017
Homestead support will be closed on Monday December 25th for the holidays. We wish you all a great day and will see you on Tuesday.
Labor Day 09/07/2015
Hello, In observance of the Labor Day holiday, Homestead phone, chat, and community support will be closed on 09/07/2015. All support wi...
Technical support phones 12/24/2014 6:25am(MST)
We are currently unable to receive calls to our support number. Engineers are aware of the issue and are working to restore the service. ...
We are aware some people are having an issue with inserting images from the image library.
We are investigating an issue with inserting images from the library. You can view the images and insert them to the page, but they will ...